Senior Despatch Operations Lead

Approved
Auckland full-time onsite Manufacturing & Operations

Salary not disclosed — see roles that show pay.

About the role

As a Despatch Team Leader at PlaceMakers New Lynn, you'll take ownership and overseeing the day-to-day despatch operations.  You’ll lead, coach, support, and develop a small team to ensure customer orders are picked, loaded, and delivered safely, accurately, and on time. Playing a key part in managing the efficient flow of products and coordinating logistics and delivery schedules, you'll ensure products are ready for transport, and the despatch function operates safely and efficiently every day.

Lead, coach and develop the despatch team through on-the-job training and development
Oversee daily despatch operations, ensuring orders are picked, loaded and dispatched
Manage workload priorities, staffing requirements and planning delivery logistics
Coordinate delivery schedules and fleet utilisation
Verify orders against documentation and resolve any discrepancies
Monitor inventory levels, stock accuracy, cycle counts, and replenishment activities
Manage documentation and maintain accurate system records
Build strong working relationships with customers and internal stakeholders
Maintain a clean, safe, and organised despatch area through general housekeeping
Operate a Forklift

Permanent full-time role based at PlaceMakers New Lynn offering 40 hours per week Monday to Friday with rostered Saturdays.

About You:
To succeed in this role, you'll be a hands-on leader who leads by example and knows how to motivate and develop a team. With proven leadership experience in a despatch, logistics, or a warehousing environment, you'll be comfortable balancing the demands of leading a team with day-to-day demands of a busy despatch operations ensuring everything runs smoothly.

Proven leadership or supervisory experience with the ability to inspire and support a team
Previous experience in a despatch, logistics or warehousing environment
Physically fit and capable of heavy lifting and manual handling
Full NZ Class 1 drivers’ licence is Essential
Forklift experience with F endorsement is a Must
Great attention to detail with excellent written and verbal communication skills
Experience working with inventory, workflow management or order management systems
Confident using technology and navigating multiple systems
Knowledge of building products or the construction industry is advantageous

Our Benefits:

Competitive base remuneration
Genuine development opportunities that come with being part of the wider Fletcher Building Group
Staff buying privileges and company benefits for you and your family
Z Energy fuel discounts and free monthly Pie & coffee
KiwiSaver contributions matched up to 4%
Employee Education Fund
Health & Wellbeing initiatives including an Employee Assistance Programme

Pre-employment checks will include references, a medical assessment, drug and alcohol testing, a criminal background check, and confirmation of your legal right to work in New Zealand indefinitely.

We are proud of the incredible diversity of people who make up our business! As an Equal Opportunity Employer, we strive to create an inclusive environment for all our employees across our national network of branches throughout New Zealand.