People and Culture Advisor - Operations NZ
Ryman Healthcare
Approved
Salary not disclosed — see roles that show pay.
About the role
About Ryman Healthcare
Ryman is a leader in retirement living and care, employing over 7,700 people in New Zealand and Australia across a wide range of areas, including nursing, village operations, sales, technology, design, and corporate roles.
At Ryman, exceptional care is thoughtfully delivered every day. From meals and activities to maintenance and support, our teams work together so residents can feel confident everything is taken care of – because behind that promise is the standard we’ve always held ourselves to: it’s got to be good enough for mum and dad.
We’re in a period of real transformation, focussing on stronger commercial outcomes, smarter ways of working, and continuing to set the standard in retirement living and aged care.
What will you do?
Join our Christchurch based P&C Operations team as a P&C Advisor, partnering with village leaders across your portfolio. You’ll be out in the villages, close to leaders and their teams, understanding what is really happening and helping them get ahead of it.
Managing issues once they’ve landed is only half the job. We want someone who asks why the issue happened in the first place, and who is willing to challenge how we’ve always done things when there’s a better way.
Build trusted relationships with village leaders across your portfolio, with regular onsite presence, and influence decision-making
Translate workforce data, ER trends and business performance insights into practical recommendations that lift leader effectiveness and head off problems before they escalate
Lead end-to-end ER processes when needed – complex performance management, conduct, investigations, disciplinary, medical incapacity and change processes – with accurate documentation
Coach leaders and build their confidence to lead performance, behaviour and team culture themselves
Support leaders with workforce planning, succession, capability building and talent decisions so their teams are set up for future success
Take a proactive approach to identifying business risks, opportunities and emerging people issues, partnering with leaders on sustainable solutions
Provide practical day to day advice across generalist people matters, ensuring fair and consistent application of policy across your villages
What is in it for you?
If you are the sort of person who loves working with a team of people who work to a clear purpose and have fun doing it, you'll love this role! In addition, a career at Ryman offers:
A career at Ryman offers:
The opportunity to grow your HR capability and support meaningful work across a purpose driven organisation
Additional wellbeing leave and the ability to purchase extra annual leave
Access to over 40 discounts with well known brands across retail, health, insurance, and more
Career pathways and development opportunities within a large and supportive People and Culture team
A warm, inclusive culture where kindness and collaboration are valued
Convenient Ryman owned onsite café (Pioneers Café) with affordable pricing
Who are you?
An HR / P&C generalist and credible business partner who can quickly build trust with leaders, influence thinking and translate people advice into practical business outcomes
Experienced navigating complex employee relations issues, confident applying employment legislation in real world situations, and able to support leaders through the difficult conversations
Naturally curious. You ask questions, dig into the why, and aren’t satisfied with “that’s how we’ve always done it”
Confident to challenge – respectfully, with evidence, and with a better idea to offer
Proactive by instinct. You’d rather prevent the problem than manage the fallout
Experienced supporting leaders in a large, multi site operational environment such as healthcare, retail, hospitality or logistics
Commercially minded, with the ability to balance people outcomes, operational realities and organisational risk when providing advice
Sound judgement and strong relationships – you can hold a firm line and keep the relationship intact
Ability to travel when needed
At Ryman, digital confidence and commercial awareness are expectations we hold across every role. We’re looking for people comfortable using data and digital systems to inform decisions, who understand how their work contributes to business outcomes, and who embrace new ways of working.
Ready to make a difference?
We embrace diversity and celebrate individual uniqueness, and encourage anyone wanting to work for Ryman to apply.
Applications will be reviewed as they are received and interviews may take place prior to the close date, so this ad may close early.
Ryman is a leader in retirement living and care, employing over 7,700 people in New Zealand and Australia across a wide range of areas, including nursing, village operations, sales, technology, design, and corporate roles.
At Ryman, exceptional care is thoughtfully delivered every day. From meals and activities to maintenance and support, our teams work together so residents can feel confident everything is taken care of – because behind that promise is the standard we’ve always held ourselves to: it’s got to be good enough for mum and dad.
We’re in a period of real transformation, focussing on stronger commercial outcomes, smarter ways of working, and continuing to set the standard in retirement living and aged care.
What will you do?
Join our Christchurch based P&C Operations team as a P&C Advisor, partnering with village leaders across your portfolio. You’ll be out in the villages, close to leaders and their teams, understanding what is really happening and helping them get ahead of it.
Managing issues once they’ve landed is only half the job. We want someone who asks why the issue happened in the first place, and who is willing to challenge how we’ve always done things when there’s a better way.
Build trusted relationships with village leaders across your portfolio, with regular onsite presence, and influence decision-making
Translate workforce data, ER trends and business performance insights into practical recommendations that lift leader effectiveness and head off problems before they escalate
Lead end-to-end ER processes when needed – complex performance management, conduct, investigations, disciplinary, medical incapacity and change processes – with accurate documentation
Coach leaders and build their confidence to lead performance, behaviour and team culture themselves
Support leaders with workforce planning, succession, capability building and talent decisions so their teams are set up for future success
Take a proactive approach to identifying business risks, opportunities and emerging people issues, partnering with leaders on sustainable solutions
Provide practical day to day advice across generalist people matters, ensuring fair and consistent application of policy across your villages
What is in it for you?
If you are the sort of person who loves working with a team of people who work to a clear purpose and have fun doing it, you'll love this role! In addition, a career at Ryman offers:
A career at Ryman offers:
The opportunity to grow your HR capability and support meaningful work across a purpose driven organisation
Additional wellbeing leave and the ability to purchase extra annual leave
Access to over 40 discounts with well known brands across retail, health, insurance, and more
Career pathways and development opportunities within a large and supportive People and Culture team
A warm, inclusive culture where kindness and collaboration are valued
Convenient Ryman owned onsite café (Pioneers Café) with affordable pricing
Who are you?
An HR / P&C generalist and credible business partner who can quickly build trust with leaders, influence thinking and translate people advice into practical business outcomes
Experienced navigating complex employee relations issues, confident applying employment legislation in real world situations, and able to support leaders through the difficult conversations
Naturally curious. You ask questions, dig into the why, and aren’t satisfied with “that’s how we’ve always done it”
Confident to challenge – respectfully, with evidence, and with a better idea to offer
Proactive by instinct. You’d rather prevent the problem than manage the fallout
Experienced supporting leaders in a large, multi site operational environment such as healthcare, retail, hospitality or logistics
Commercially minded, with the ability to balance people outcomes, operational realities and organisational risk when providing advice
Sound judgement and strong relationships – you can hold a firm line and keep the relationship intact
Ability to travel when needed
At Ryman, digital confidence and commercial awareness are expectations we hold across every role. We’re looking for people comfortable using data and digital systems to inform decisions, who understand how their work contributes to business outcomes, and who embrace new ways of working.
Ready to make a difference?
We embrace diversity and celebrate individual uniqueness, and encourage anyone wanting to work for Ryman to apply.
Applications will be reviewed as they are received and interviews may take place prior to the close date, so this ad may close early.