Logistics Lead
Approved
Salary not disclosed — see roles that show pay.
About the role
At Entelar Group we believe information and communications technology (ICT) in all its forms should be seamless, easy and something our customers should never have to worry about. Thats because New Zealanders being able to connect with other New Zealanders and the world is the key to keeping this country working.
From building cell sites and burying the fibre cables that connect our network safely, to ensuring IT hardware and software solutions are tested, distributed, implemented, and maintained, to even making sure our handsets work and are repaired quickly and efficiently, we cover it all. A one-stop shop providing continuous, end-to-end solutions to keep NZ connected – backed by superior service, unequalled expertise and leading technical and engineering know how.
About the Role:
As the Logistics Lead, you’ll own the day-to-day running of our warehousing and logistics operation, leading the Goods Inwards and Goods Outwards Supervisors and their teams of Logistics Specialists. You’ll be accountable for ensuring our Supply Chain accurately and effectively enables our Distribution, Services and Deployment teams to meet delivery and deployment schedules in full and on time – while building a safe, high-performing team and driving continuous improvement across the site.
Day to day you will:
· Operational leadership. Lead the end-to-end warehousing and logistics operation across goods inwards and goods outwards, ensuring daily operations consistently meet and exceed delivery, dispatch and performance expectations.
· Team leadership & development. Directly lead the Goods Inwards and Goods Outwards teams, setting clear expectations and building a positive, high-performing and accountable culture.
· Planning & resourcing. Plan and coordinate labour, rosters and workflow across shifts and functions to ensure the right staff complement is in place to meet inbound and outbound volumes and customer SLAs.
· Inventory & accuracy. Take overall accountability for inventory integrity across multiple systems (ERP / WMS), including stock accuracy, cycle counting, and the investigation and resolution of surpluses, shortfalls and discrepancies.
· Performance & reporting. Measure, monitor and report on the effectiveness of warehousing activities against key metrics, and report inventory and operational performance to the Operations Leads.
· Customer service & quality. Ensure high levels of internal and external customer satisfaction through excellence in receipting, quality assurance, dispatch and shipping, and lead the resolution of complaints, returns and discrepancies with appropriate urgency.
· Compliance. Ensure full compliance with MPI requirements and all relevant company Policies, Procedures and Guidelines across all warehousing and logistics activities.
· Continuous improvement. Identify and lead improvements to work procedures, practices and housekeeping standards, and confer and coordinate activities with other departments to improve processes and outcomes.
· Materials handling & site standards. Oversee the safe operation of materials handling machinery in line with company Policy, Procedures and Guidelines, and ensure world-class housekeeping standards and the restriction of non-authorised personnel to operational areas.
· Health & Safety. Be safe - Take all reasonable precautions while at work to ensure your own safety and the safety of your team, contractors, and the public. Lead by example, follow our health and safety procedures and speak up about hazards and any health and safety events (incidents and accidents).
What experience you'll bring:
· Experience & leadership. Proven experience leading a warehousing / supply chain operation and team (5+ years’ warehousing / supply chain experience, including team leadership or supervisory experience), with strong ERP / WMS proficiency – transactional accuracy is vital.
· Health & Safety. A strong safety leader who shows awareness of potential risks and hazards and operates in a safe manner to protect themselves, their team and others.
· Communication. Outstanding communication skills in all formats, including the ability to make the complex and complicated, simple, and understandable.
· Stakeholder management. Proven partnering and stakeholder management capabilities and experience i.e., working effectively within and across different teams and functions within large and small organizations.
· Social & relationship skills. A people person, able to build rapport and constructive working relationships with diverse groups of people, and to lead, coach and motivate a team.
· Independent and proactive. “Batteries included” – a positive, energetic, and productive person with a bias for action and getting things done.
· Judgement & problem-solving. Big picture thinker, analytical and able to exercise sound judgement and use strong transaction management and problem-solving skills to improve processes and outcomes.
WHY CHOOSE US:
Diversity and Inclusion: Te Kanorau me te Whakawhāiti mai
We are constantly looking for ways to build a more inclusive culture. Our vision is for diversity and inclusion to be “how things are done here”, embedded into our day-to-day activities, standards, and business practices. We want you to feel totally comfortable bringing your whole self to work regardless of your gender, ethnicity, orientation, age, or ability.
Sustainability: Toitū
Sustainability is a key focus for us. We are dedicated to supporting Aotearoa New Zealand’s recovery and economic transformation. The principle of equity is at the very heart of our approach, and we remain committed to working in partnership to make a positive contribution to digital equity in line with our focus on Diversity and Inclusion.
Benefits: Awhina
Our people matter and we make sure we look after them. As a valued employee of Entelar Group we’ve got our people covered with a range of leading benefits including:
Wellbeing – Comprehensive medical insurance, life and income protection. Access to wellbeing coaches, EAP and in-house Specialist Clinical support through our leading Mahi Tahi Wellness programme.
Leave – in addition to four weeks annual leave, we offer purchased leave, and enhanced parental leave support.
Spark Credit – We provide permanent employees with $150 monthly Spark credit on their Spark account to use on any of Sparks amazing products or services.
Spark Share scheme – periodically we offer the opportunity to buy into the Spark share scheme.
Career development – access to an internal marketplace that connects employees with experiential, on the job learning across the Spark business group.
Due to the nature and urgency of this role, we are only considering applicants that are based in New Zealand with permanent residency, citizenship, or a valid work visa (with at least 18 months remaining).
From building cell sites and burying the fibre cables that connect our network safely, to ensuring IT hardware and software solutions are tested, distributed, implemented, and maintained, to even making sure our handsets work and are repaired quickly and efficiently, we cover it all. A one-stop shop providing continuous, end-to-end solutions to keep NZ connected – backed by superior service, unequalled expertise and leading technical and engineering know how.
About the Role:
As the Logistics Lead, you’ll own the day-to-day running of our warehousing and logistics operation, leading the Goods Inwards and Goods Outwards Supervisors and their teams of Logistics Specialists. You’ll be accountable for ensuring our Supply Chain accurately and effectively enables our Distribution, Services and Deployment teams to meet delivery and deployment schedules in full and on time – while building a safe, high-performing team and driving continuous improvement across the site.
Day to day you will:
· Operational leadership. Lead the end-to-end warehousing and logistics operation across goods inwards and goods outwards, ensuring daily operations consistently meet and exceed delivery, dispatch and performance expectations.
· Team leadership & development. Directly lead the Goods Inwards and Goods Outwards teams, setting clear expectations and building a positive, high-performing and accountable culture.
· Planning & resourcing. Plan and coordinate labour, rosters and workflow across shifts and functions to ensure the right staff complement is in place to meet inbound and outbound volumes and customer SLAs.
· Inventory & accuracy. Take overall accountability for inventory integrity across multiple systems (ERP / WMS), including stock accuracy, cycle counting, and the investigation and resolution of surpluses, shortfalls and discrepancies.
· Performance & reporting. Measure, monitor and report on the effectiveness of warehousing activities against key metrics, and report inventory and operational performance to the Operations Leads.
· Customer service & quality. Ensure high levels of internal and external customer satisfaction through excellence in receipting, quality assurance, dispatch and shipping, and lead the resolution of complaints, returns and discrepancies with appropriate urgency.
· Compliance. Ensure full compliance with MPI requirements and all relevant company Policies, Procedures and Guidelines across all warehousing and logistics activities.
· Continuous improvement. Identify and lead improvements to work procedures, practices and housekeeping standards, and confer and coordinate activities with other departments to improve processes and outcomes.
· Materials handling & site standards. Oversee the safe operation of materials handling machinery in line with company Policy, Procedures and Guidelines, and ensure world-class housekeeping standards and the restriction of non-authorised personnel to operational areas.
· Health & Safety. Be safe - Take all reasonable precautions while at work to ensure your own safety and the safety of your team, contractors, and the public. Lead by example, follow our health and safety procedures and speak up about hazards and any health and safety events (incidents and accidents).
What experience you'll bring:
· Experience & leadership. Proven experience leading a warehousing / supply chain operation and team (5+ years’ warehousing / supply chain experience, including team leadership or supervisory experience), with strong ERP / WMS proficiency – transactional accuracy is vital.
· Health & Safety. A strong safety leader who shows awareness of potential risks and hazards and operates in a safe manner to protect themselves, their team and others.
· Communication. Outstanding communication skills in all formats, including the ability to make the complex and complicated, simple, and understandable.
· Stakeholder management. Proven partnering and stakeholder management capabilities and experience i.e., working effectively within and across different teams and functions within large and small organizations.
· Social & relationship skills. A people person, able to build rapport and constructive working relationships with diverse groups of people, and to lead, coach and motivate a team.
· Independent and proactive. “Batteries included” – a positive, energetic, and productive person with a bias for action and getting things done.
· Judgement & problem-solving. Big picture thinker, analytical and able to exercise sound judgement and use strong transaction management and problem-solving skills to improve processes and outcomes.
WHY CHOOSE US:
Diversity and Inclusion: Te Kanorau me te Whakawhāiti mai
We are constantly looking for ways to build a more inclusive culture. Our vision is for diversity and inclusion to be “how things are done here”, embedded into our day-to-day activities, standards, and business practices. We want you to feel totally comfortable bringing your whole self to work regardless of your gender, ethnicity, orientation, age, or ability.
Sustainability: Toitū
Sustainability is a key focus for us. We are dedicated to supporting Aotearoa New Zealand’s recovery and economic transformation. The principle of equity is at the very heart of our approach, and we remain committed to working in partnership to make a positive contribution to digital equity in line with our focus on Diversity and Inclusion.
Benefits: Awhina
Our people matter and we make sure we look after them. As a valued employee of Entelar Group we’ve got our people covered with a range of leading benefits including:
Wellbeing – Comprehensive medical insurance, life and income protection. Access to wellbeing coaches, EAP and in-house Specialist Clinical support through our leading Mahi Tahi Wellness programme.
Leave – in addition to four weeks annual leave, we offer purchased leave, and enhanced parental leave support.
Spark Credit – We provide permanent employees with $150 monthly Spark credit on their Spark account to use on any of Sparks amazing products or services.
Spark Share scheme – periodically we offer the opportunity to buy into the Spark share scheme.
Career development – access to an internal marketplace that connects employees with experiential, on the job learning across the Spark business group.
Due to the nature and urgency of this role, we are only considering applicants that are based in New Zealand with permanent residency, citizenship, or a valid work visa (with at least 18 months remaining).