Head of Internal Communications - SkyCity

Approved
Auckland full-time onsite Marketing & Communications

Salary not disclosed — see roles that show pay.

About the role

Are you a strategic communications leader who thrives in complex, fast‑moving environments?

We’re looking for a Head of Internal Communications to lead the development and delivery of SkyCity’s internal communications strategy, helping align our people, strengthen engagement, and bring our business strategy to life.

This is a high‑impact role at the centre of the organisation,  partnering with senior leaders across New Zealand, Australia and our growing online business to ensure clear, authentic, and meaningful communication across all levels of the business

Mōu | About You

You’ll be a seasoned communications leader who can operate at both strategic and hands‑on levels.

You’ll bring:

Significant experience in internal communications, corporate affairs, or employee engagement

Proven experience leading communications through transformation or organisational change

Exceptional writing and storytelling skills

Strong stakeholder management and influencing capability at executive level

Confidence advising leaders in complex and sensitive situations

Strong understanding of communication channels, engagement strategy, and measurement

The ability to simplify complexity and communicate with clarity and authenticity

A calm, pragmatic, and highly collaborative approach

You’re someone who can balance strategy with delivery, and build trust at every level of the organisation.

Mō te Tūranga | About the Role

As Head of Internal Communications, you’ll lead the strategy and delivery of internal communications across the organisation, ensuring our people are informed, engaged, and aligned to our business direction.

You will:

Lead and execute the internal communications strategy across the Group

Partner closely with the Senior Leadership Team, and key stakeholders to deliver clear, authentic leadership communications

Drive communication across transformation and change initiatives, helping employees understand complex decisions

Develop high‑quality executive content including speeches, briefings, and key messages

Evolve internal channels and content to strengthen engagement and encourage two‑way communication

Provide trusted advice on sensitive, high‑impact communications and organisational change

Build strong relationships across People & Culture, Marketing, Operations, and the wider business

This role sits at the centre of the organisation, combining strategic thinking with hands‑on delivery to shape how SkyCity communicates and connects with its people.

Ngā painga | Benefits

At SkyCity, you’ll enjoy:

A highly visible role influencing communication across the organisation

The opportunity to work closely with executive leaders and shape business direction

A collaborative, forward‑thinking Corporate Affairs team

Career growth and development opportunities

Free medical insurance

Staff benefits including dining, entertainment, parking, and more

E pā ana ki a SkyCity | About SkyCity

SkyCity is one of New Zealand’s most recognisable entertainment and hospitality organisations, with operations spanning gaming, hotels, dining, tourism, and digital experiences. Our people are at the heart of everything we do, and strong internal communication plays a critical role in shaping engagement, culture, and performance across the business.

At SkyCity, our career opportunities are as diverse as our workforce. We don't just embrace differences; we value and support them. Our hiring is centred on capability and performance, regardless of gender, gender identity, race, origin, age, educational background, disability, or religious beliefs. We're here to empower you to shine. Our willingness to adapt ensures you can chart your path with us! Join us at SkyCity and be extraordinary by being you.

SkyCity takes its commitment to Host Responsibility seriously. Every member of our team, no matter their role, contributes towards SkyCity's culture of customer care.