Capability Business Partner - Operations
Approved
Salary not disclosed — see roles that show pay.
About the role
Partner with leaders to solve capability and performance challenges that strengthen workforce readiness across across one of Australasia's largest retirement living and aged-care workforces.
Partner with leaders to shape workforce capability and performance
Design practical capability solutions that drive workforce performance and business outcomes
Work across New Zealand and Australia in a strategic capability role
About Ryman New Zealand
Ryman is a leader in retirement living and care, employing over 7,700 people in New Zealand and Australia across a wide range of areas, including nursing, village operations, sales, technology, design, and corporate roles.
At Ryman, exceptional care is thoughtfully delivered every day. From meals and activities to maintenance and support, our teams work together so residents can feel confident everything is taken care of – because behind that promise is the standard we’ve always held ourselves to: it’s got to be good enough for mum and dad.
We’re in a period of real transformation, focussing on stronger commercial outcomes, smarter ways of working, and continuing to set the standard in retirement living and aged care.
If you share those values and you're looking for a career where your work truly makes a difference, we'd love to hear from you.
What will you do?
As the Capability Business Partner - Operations, you will play a critical role in strengthening capability and performance across Operations and Care in New Zealand and Australia. You’ll partner with operational and clinical leaders to identify capability needs, design high-quality learning experiences, and ensure our people have the knowledge and skills required to deliver exceptional resident outcomes.
This role can be based in either our Auckland or Christchurch office, offering flexibility to work from the location that best suits you.
Key responsibilities include:
Partner with operational and clinical leaders to identify current and future capability needs.
Own the design and development of solutions that enhance workforce capability, professional development, operational performance and business outcomes.
Lead and support capability programmes, leadership initiatives, workshops, and workforce readiness activities across New Zealand and Australia.
Develop learning pathways, capability programmes, learning tools and supporting materials.
Use data, evaluation insights, and stakeholder feedback to measure effectiveness, drive continuous improvement, and enhance learner experiences.
What’s in it for you?
If you are the sort of person who loves working with a team of people who work to a clear purpose and have fun doing it, you'll love this role! In addition, a career at Ryman offers:
Opportunity to add to your professional skills
Additional wellbeing leave and flexible working arrangements
Access to over 60 discounts with well-known brands across a variety of sectors including; health and wellbeing, banking, insurance, and retail
Social club events, furry Friday’s (bring your dog to work)
Convenient Ryman owned onsite café (Pioneers Café) with affordable pricing in Christchurch
Who are you?
You are naturally curious and seek to understand the underlying problem before recommending solutions, bringing a consultative and evidence-based approach to capability development.
You have proven experience in capability development, learning design, workforce development, organisational learning, or a related field, with the ability to develop engaging and practical learning solutions.
You have strong stakeholder engagement and business partnering skills, with the ability to build trusted relationships with operational leaders, clinical leaders, and subject matter experts.
You have experience applying adult learning principles, instructional design methodologies, and blended learning approaches to support capability uplift and professional development.
You are confident analysing data, evaluation results, and stakeholder feedback to generate insights and continuously improve learning outcomes.
You are digitally confident and comfortable using learning technologies, reporting tools, and digital platforms to enhance learner experiences and drive business outcomes
You think strategically and are not afraid to roll your sleeves up and get down to the practical work too
You value people and kindness and are passionate about delivering results
You strive for excellence and look for ways to exceed expectations. You can deliver with confidence in a fast-paced environment
You believe in the value of strong, positive, trusting teams who work together as one
You are resilient and can demonstrate composure under pressure
You value communication that is simple, clear and straight to the point
At Ryman, digital confidence and commercial awareness are expectations we hold across every role. We are looking for people who are comfortable using data, reporting tools, and digital systems to inform decisions, understand how their work contributes to business outcomes, and embrace new ways of working. Curiosity, adaptability, and a willingness to grow your capability are key as our business continues to evolve.
We support an environment where everyone feels welcome to be themselves. We embrace diversity and celebrate individual uniqueness, encouraging anyone wanting to work for Ryman to apply for our vacant positions.
Applications will be reviewed as they are received and interviews may take place prior to the close date. This means a job ad may close before the advertised close date.
Partner with leaders to shape workforce capability and performance
Design practical capability solutions that drive workforce performance and business outcomes
Work across New Zealand and Australia in a strategic capability role
About Ryman New Zealand
Ryman is a leader in retirement living and care, employing over 7,700 people in New Zealand and Australia across a wide range of areas, including nursing, village operations, sales, technology, design, and corporate roles.
At Ryman, exceptional care is thoughtfully delivered every day. From meals and activities to maintenance and support, our teams work together so residents can feel confident everything is taken care of – because behind that promise is the standard we’ve always held ourselves to: it’s got to be good enough for mum and dad.
We’re in a period of real transformation, focussing on stronger commercial outcomes, smarter ways of working, and continuing to set the standard in retirement living and aged care.
If you share those values and you're looking for a career where your work truly makes a difference, we'd love to hear from you.
What will you do?
As the Capability Business Partner - Operations, you will play a critical role in strengthening capability and performance across Operations and Care in New Zealand and Australia. You’ll partner with operational and clinical leaders to identify capability needs, design high-quality learning experiences, and ensure our people have the knowledge and skills required to deliver exceptional resident outcomes.
This role can be based in either our Auckland or Christchurch office, offering flexibility to work from the location that best suits you.
Key responsibilities include:
Partner with operational and clinical leaders to identify current and future capability needs.
Own the design and development of solutions that enhance workforce capability, professional development, operational performance and business outcomes.
Lead and support capability programmes, leadership initiatives, workshops, and workforce readiness activities across New Zealand and Australia.
Develop learning pathways, capability programmes, learning tools and supporting materials.
Use data, evaluation insights, and stakeholder feedback to measure effectiveness, drive continuous improvement, and enhance learner experiences.
What’s in it for you?
If you are the sort of person who loves working with a team of people who work to a clear purpose and have fun doing it, you'll love this role! In addition, a career at Ryman offers:
Opportunity to add to your professional skills
Additional wellbeing leave and flexible working arrangements
Access to over 60 discounts with well-known brands across a variety of sectors including; health and wellbeing, banking, insurance, and retail
Social club events, furry Friday’s (bring your dog to work)
Convenient Ryman owned onsite café (Pioneers Café) with affordable pricing in Christchurch
Who are you?
You are naturally curious and seek to understand the underlying problem before recommending solutions, bringing a consultative and evidence-based approach to capability development.
You have proven experience in capability development, learning design, workforce development, organisational learning, or a related field, with the ability to develop engaging and practical learning solutions.
You have strong stakeholder engagement and business partnering skills, with the ability to build trusted relationships with operational leaders, clinical leaders, and subject matter experts.
You have experience applying adult learning principles, instructional design methodologies, and blended learning approaches to support capability uplift and professional development.
You are confident analysing data, evaluation results, and stakeholder feedback to generate insights and continuously improve learning outcomes.
You are digitally confident and comfortable using learning technologies, reporting tools, and digital platforms to enhance learner experiences and drive business outcomes
You think strategically and are not afraid to roll your sleeves up and get down to the practical work too
You value people and kindness and are passionate about delivering results
You strive for excellence and look for ways to exceed expectations. You can deliver with confidence in a fast-paced environment
You believe in the value of strong, positive, trusting teams who work together as one
You are resilient and can demonstrate composure under pressure
You value communication that is simple, clear and straight to the point
At Ryman, digital confidence and commercial awareness are expectations we hold across every role. We are looking for people who are comfortable using data, reporting tools, and digital systems to inform decisions, understand how their work contributes to business outcomes, and embrace new ways of working. Curiosity, adaptability, and a willingness to grow your capability are key as our business continues to evolve.
We support an environment where everyone feels welcome to be themselves. We embrace diversity and celebrate individual uniqueness, encouraging anyone wanting to work for Ryman to apply for our vacant positions.
Applications will be reviewed as they are received and interviews may take place prior to the close date. This means a job ad may close before the advertised close date.