Regular Giving Lead

Company Description

Ko wai mātou - About us:

Hato Hone St John has been serving New Zealanders and working to save lives since 1885. As well as providing Ambulance Services, our programmes and team of over 11,000 staff and volunteers are helping to build strong, resilient communities across the motu; supporting everyone in Aotearoa to live healthier, happier and longer lives. 

Job Description

He aha te tūranga - About the role: 

We are looking for a passionate self-starter with experience in managing relationships, and a strong understanding of fundraising principles and best practice to join the Hato Hone St John Fundraising team and make a meaningful impact!

As the Regular Giving Lead, you will be responsible for leading Hato Hone St John’s Regular Giving programme ensuring the delivery of $6 million fundraising revenue each year. You will lead multi-channel campaigns that include agency-led acquisition and retention activities across face-to-face, phone, and digital. Your role will oversee the donor journey ensuring that donors have a positive experience and understand the need, and lifesaving impact, of their support.

This is a 9-month fixed term, full time role, reporting to the Individual Giving Manager. Ideally, you will be available to start early April for a comprehensive induction and handover.

Key Responsibilities

• Lead and oversee all Regular Giving activities with agency partners, including briefing and campaign set up, ongoing campaign management, budgets, training and collateral development
• Ensure programme performance and quality control of fundraising activities by monitoring and driving results and providing recommendations to optimise the programme
• Oversee the day-to-day coordination and relationship management of agencies and suppliers to maintain strong engagement with 18,000 donors
• Manage multiple campaigns within the programme, ensuring weekly and annual targets are met by driving performance and results
• Collaborate with internal and external data stakeholders to leverage insights for identifying fundraising opportunities and improving programme efficiency and sustainability
• Steward and retain donors with engaging impact communications throughout the donor journey

Qualifications

Ko wai koe - About you:

To be successful in this role, you will have:

• A strong understanding of fundraising principles, donor retention and acquisition strategies
• Solid experience managing face-to-face and tele-fundraising programmes
• Strong problem-solving, persuasion and negotiation skills
• The ability to build and maintain positive, proactive relationships with key internal and external stakeholders
• Effective leadership skills to manage agency relationships and drive results to meet organisational targets
• Excellent time management skills to balance multiple priorities and deliver results before deadlines
• A good understanding of numbers, with experience in utilising and analysing data to inform decisions

Additional Information

Me pēhea te tuku tono - How to apply 

Click "I'm Interested" before applications close on Sunday 2 March 2025

For further information please contact Elena Liang on 09 526 0528 x 8984 for a confidential discussion.  

At Hato Hone St John, we embrace diversity, welcoming everyone to bring their authentic selves to work. We value unique perspectives, fostering inclusivity to better serve our communities, and we’re committed to creating a workplace where everyone belongs.
E pōhiritia nei e mātou, te whānau o Hato Hone St John, ngā rerekētanga o ia tāngata ki te haramai.  E āwhinatia e mātou I ngā whakaaro rerekē, kia mahi pai I roto I ngā hāpori katoa.  Ko tā mātou nei haepapa, kia hanga tētahi āhuru mōwai mā tatou, kia mahi haumaru ai.
If you need accommodations for accessibility, please reach out to the recruiter listed for equitable participation in our recruitment process.

Research shows that women and people from under-represented groups are less likely to apply for roles when their experience doesn’t match the job description perfectly. If you’re excited and think you have what it takes, we want to hear from you! Even if your experience doesn’t align 100%. Please apply or contact the recruitment advisor listed on the advertisement for a kōrero.