Manager Operational Products and Support

About us
 
The Ministry of Social Development is a people-centred organisation. We’re in communities across the motu, working with partners to help New Zealanders be safe, strong and independent.
 
We provide social policy and advice to government and assistance, including income, employment and housing support to people of all ages, families, whānau and communities.
 
As a Te Tiriti o Waitangi partner we are committed to supporting and enabling Māori, whānau, hapū, Iwi and communities to realise their own potential and aspirations.
 
Our people are as diverse as the communities we serve. We care about the wellbeing and success of our people and provide a supportive and inclusive working environment where people can thrive and be who they are.

Manager Operational Products and Support

• Permanent full time opportunity 
• Wellington based
• Apply your expertise and enjoy opportunities for growth and impact

If you’re ready to make a real impact and have a vision for modern and innovative data solutions, we’d love to hear from you!

Mō te tīma  / About our team

The Data Strategy & Operational Products group plays an important role in how Insights connects with and influences the wider MSD. With a focus on developing products, and working closely with other insights teams, we share information with the frontline and other MSD groups in a way that makes data easy to understand and use. Our goal is to help make better decisions every day.

Te āhuatunga a te tūranga / About the role  

As the Manager of Operational Products and Support, you will be responsible for shaping and leading MSD’s data product strategy. You will understand how data can improve decision-making, especially in a frontline setting, and ensure that products are designed to support these operational needs.

In this role, you will also manage the team’s capacity and skills to meet both immediate and long-term goals. This includes managing resources, relationships, and processes to ensure quality and effective delivery of work.

Skills and experience - Ngā pūkenga me ngā wheako

About you 

• Tertiary qualification in a relevant field or equivalent operational experience.
• Leadership experience, including the ability to develop culture and improve team skills and performance.
• Excellent skills in motivating and leading teams.
• Strong technical knowledge of IT systems, channels, and data structures.
• Proven track record of delivering products that meet client needs, particularly in social services.
• Experience with complex multi-project programmes, using project management methodologies, or working in business change management, ideally within the public sector.
• In-depth experience in business, market, and public sector data.
• Ability to work in a changing environment, handle ambiguity, and deliver high-quality results on time and within budget.
• Good understanding of the policy development process and parliamentary procedures.
• Knowledge of policy implementation and potential challenges.
• Ability to drive high-quality analysis and advice on complex issues within set timeframes.
• Experience in promoting and leading change.

Join us and help shape the future of data-driven decision-making at MSD. Apply today!
 

Position Description

Manager Operational Products and Support PD

Salary range: $141,109.00 - $175,603.00

How to apply

To apply, click the 'Apply Now' button to upload your CV, cover letter and complete the online application form.  

Note: Your cover letter will be a key part of our assessment process, so please highlight how your experience relates to the key responsibilities listed in the position description. 

All applications must be made online.  If this is not possible or if you have any queries, please contact us at [email protected]

Internal MSD Employees – please apply through your myHR portal at work.  This will ensure that your myHR employee profile is visible as internal candidate.

Closing date: Monday 30th September, 2024. Please note that interviews are highly likely to take place shortly after the close date.

Joining us

Joining MSD means being part of a whānau that celebrates the diversity each individual represents.  We show manaaki, we care about the wellbeing and success of people and want everyone to thrive, and be who they are in a supportive and inclusive working environment. We work together to make a difference for communities while doing the right thing with integrity. We are a Treaty partner committed to strengthening relationships with Māori, Hapū, Iwi and communities to realise their own potential and aspirations.

If you have any support or access requirements, we encourage you to tell us when you apply so we can assist you through the recruitment process.

MSD has a COVID-19 vaccination policy that encourages, but does not require, employees to be fully vaccinated for COVID-19 and its variants, unless the role is identified as requiring vaccination at the time.