Senior Software Engineer
January 23, 2025
As a Software Engineer – Senior, You will be expected to take a leading role in the development, support, and delivery of Gentrack products by sharing knowledge and mentoring other developers across teams. Leading by example in the pursuit of excellence in all areas is fundamental to this role.
Your success will be reflected by:
· Ability to take on multiple tasks within the wider APAC group and to proactively acquire the product and technical knowledge necessary to deliver your contributions
· Active participation in all aspects of agile software development.
· The successful delivery of software from your team to customers
· Ability to lead workshops and designs with customers
· Feedback on the quality and quantity of your technical outputs from your team, technical reviewers, leads and managers.
· Feedback from staff you are mentoring
· Successfully implementing improvements to practice and process
· Your alignment with Gentrack’s values, culture, and strategy
· Provide leadership in the software architecture and design space as we look to migrate the solution to modern technologies.
· Write drivers and interface with the operation system.
· Ensure that the solution continues to perform at a high standard by debugging and fixing defects and maintaining the CI/CD pipelines.
· Be a champion of knowledge sharing through high quality documentation and technical mentoring.
· Lead the discussions on the strategies for the application logic layer to facilitate the long-term goals of the application.
The Specifics
· Analyse customer requests across large streams of work
· Produce solution artefacts and estimate as external deliverables for one off and ongoing projects.
· Peer review solution artefacts.
· Develop, maintain, deploy, and support software developed by yourself and others.
· Produce relevant documentation to assist with knowledge transfer.
· Actively participate in planning, stand-ups, estimation, retrospectives, and backlog grooming as appropriate.
· Provide internal and external customer training and support
· Identify and highlight relevant risk and implement mitigation and resolution
· Direct testing support for all system functionality
· Lead projects delivering quality solutions and service through waterfall or agile or mixed approach
· Lead software development and processes to meet project deliverables
· Assist with pre-sales activity as required
· Contribute to strategic thinking and planning
· Perform basic network & database tasks
· Identify and articulate improvements to product and ways of working
· Communicate to customers in all communication channels
· Provide advice to customers on operational and business strategies ensuring the best use of Gentrack products
· Influence customers in roles such as business case, discovery, testing and implementation in support and project delivery
· Coach and mentor staff as appropriate.
· Be a positive influential force for technical best practice
· Make customers and their needs a primary focus of your actions, developing and sustaining productive relationships.
What we're looking for
· Excellent communication, organisational and interpersonal skills
· 8+ years experience in C++ software development
· Experience with MS SQL, PostgreSQL, Oracle etc
· Experience with C#, .NET, AWS services is a bonus
· Be flexible and adaptable
· Organised, creative, efficient, and effective and great at problem solving
· A relentless drive to learn new technologies, develop new skills and continually improve processes
· A committed team player who is also capable of self-management and can lead when required
· Designing solutions in agile SDLC
· 5+ years working knowledge of CRM and Billing Systems is preferred
· Strong working knowledge of relevant technologies and concepts including Object Orientated Design, Enterprise Database, AWS, GIT, Web Services, CRM, Utilities industry, SDLC and Agile Methodologies.
· Can do attitude
· A passion for excellence and a commitment to be the best.
· High levels of energy, sound judgement and determination to achieve with a sense of urgency.
· High attention to detail.
· Excellent relationship management and interpersonal skills.
· An open-minded consultative approach.
· Ability to give and receive positive and constructive feedback.
· Ability to creatively solve problems.
· Bachelor’s degree in computer science, software engineering or comparable professional development and commercial experience.
What we offer in return:
· Personal growth – in leadership, commercial acumen and technical excellence
· To be part of a global, winning high growth organization – with a career path to match
· A vibrant, culture full of people passionate about transformation and making a difference -with a one team, collaborative ethos
· A competitive reward package that truly awards our top talent
· A chance to make a true impact on society and the planet
Gentrack want to work with the best people, no matter their background. So, if you are passionate about learning new things and keen to join the mission, you will fit right in.
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