Head of Continuous Improvement

Company Description

We are embarking on a journey to design and implement a transformation strategy, and we are looking for a commercial partner who will ensure our initiatives drive measurable savings!

The Warehouse Group (TWG) has become a Kiwi household name, and we proudly recognise the role that we play in communities throughout New Zealand. We are the largest general merchandise retailer in NZ across The Warehouse, Warehouse Stationery & Noel Leeming. We're at an exciting point in our journey, where we're focusing on celebrating the uniqueness of each of our three brands. By shining a spotlight on what makes each one special, we're strengthening their individual identities and creating even deeper connections with our customers. By being brand-led and retail-focused, we are intentional about placing the right people in the right roles, allowing us to perform work that truly makes a difference.

Job Description

Are you ready to design and lead a transformative strategy within a global supply chain? We’re looking for a continuous improvements leader with a very strong commercial background, a hands-on audit approach, and a track record of driving impactful change. As the Head of Continuous Improvement, you’ll play a key role in shaping the future of our supply chain operations, unlocking efficiencies, and delivering substantial P&L savings. This role is not for the faint-hearted—it requires a relentless drive for prioritisation and a strong command of financial and commercial decision-making.

Key Responsibilities:

• Lead Transformation: Oversee the strategic turnaround of our supply chain, focusing on commercial improvements that drive P&L results.
• Strategic Evolution: Champion a shift from push to pull methodologies, aligning our supply chain with demand-led strategies for greater responsiveness and efficiency.
• Commercial Focus: Continuously identify and execute on opportunities to optimise processes, reduce costs, and increase financial performance across the supply chain.
• Hands-On Approach: Utilise your audit and finance expertise to guide decisions that enhance commercial outcomes.
• Ruthless Prioritisation: Cut through complexity to focus on initiatives that offer the greatest P&L returns, ensuring efficient use of time and resources.
• Leadership Excellence: Inspire and mentor a high-performing team, fostering a culture of accountability, innovation, and commercial thinking.
• Stakeholder Engagement: Build compelling narratives to communicate the "why" behind change initiatives. Use storytelling to align internal teams across Supply Chain and beyond, engage external stakeholders, and celebrate successes that showcase the value of the transformation.
• Global Perspective: Use your international trade experience to optimise global operations, ensuring compliance while driving commercial gains.
• Systems Direction: Lead initiatives to modernise and optimise processes and systems, positioning the business for scalable success.
• Cross-Functional Collaboration: Work closely with key departments such as Finance, Procurement, and Operations to ensure alignment with strategic goals.

Qualifications

• Proven Success: A track record of leading large-scale continuous improvement initiatives within the supply chain, delivering tangible P&L results.
• Finance Expertise: Strong financial and audit skills with a deep understanding of commercial decision-making processes and root cause analysis.
• Commercial Acumen: A strong commercial acumen, underpinned by expertise in financial management and audit practices.
• Leadership Skills: The ability to lead and inspire teams, coupled with the confidence to make tough prioritisation calls when necessary.
• Global Experience: Practical knowledge of international trade regulations and experience managing global supply chain complexities.
• Qualifications: CGMA, MBA, or ACMA (or similar qualifications), with extensive experience in supply chain transformation and commercial finance.

Additional Information

This is more than just a role; it’s a unique opportunity to lead transformative change. If you’re passionate about continuous improvement and have the vision, drive, and commercial acumen to deliver measurable results, this is your chance to shine. Join us in shaping the future of our supply chain.

We offer a dynamic, flexible and supportive team environment working with like-minded people within a business that cares about and recognises individuals. 

We also offer a range of benefits that work for you, your lifestyle and your career which include flexible working arrangements, team member discounts, wellbeing support, leave benefits and more!

MAKE SUSTAINABLE LIVING EASY AND AFFORDABLE FOR EVERYONE! don’t hesitate. APPLY