Shared Services Administrator

Job Description

• Flexible working arrangements offering a work life balance
• Free onsite parking and close to the train station
• Training and support provided

Administrator – Shared Services Team

At HRV we believe everyone should love the feeling of coming home. Since our inception in 2003, we've helped over 500,000 Kiwis love the feeling of coming back to a warm, dry home. We provide whole home solutions, covering Ventilation, Water Filtration, Heat Pumps, Air Conditioning and EV Charging. As part of Vector Limited since 2007, you know we have the backing of a company that is transforming the energy sector.

About the role:

Our dynamic Auckland team is seeking an Administrator to join our professional and close-knit Shared Services team in Penrose. 

As a key player in our team, you will receive full training and ongoing support in a friendly and inviting work environment to ensure a seamless customer journey from sale to installation.

Key Responsibilities:

• Collaborate with Sales, Finance and customers.
• Checking bank statements for customer deposits
• Converting quotes into CRM and processing manual sales
• Updating and processing sales documents
• Booking customers for installs
• Provide support to Shared Services team
• Provide support to credit control
• Coordinating with Operations team 

Experience & Capabilities:

• Previous experience with financial systems and practices, including reconciliations, invoicing, and PO management.
• Positive and enthusiastic attitude with the drive to grow within the role.
• Passion for continuous improvement to maintain efficient processes.
• Excellent customer service skills with the ability to remain composed during high-pressure situations.
• Self-motivated with the ability to work unsupervised.
• Strong multitasking and prioritisation skills to meet deadlines effectively.
• Intermediate experience using Microsoft Office; previous experience with NAV or CRM systems is advantageous.
• Excellent verbal and written communication skills.

What's on Offer:

• Full-time position (Monday to Friday) with flexibility to promote work-life balance.
• Opportunities for skill development and career growth within our team of over 200 staff.
• Paid Birthday Leave – enjoy a day off on us!
• Employee Assistance Programme for personal and professional well-being.
• Staff discounts on a variety of well-known brands (Noel Leeming, Place Makers, Repco, Torpedo 7, Pita Pit, and more).

Application Requirements: All applicants must have the legal right to work and live in New Zealand. Successful candidates will undergo a pre-employment drug and alcohol test and relevant background checks.

Don't miss this opportunity to be part of a team committed to your success! Apply now to join HRV and contribute to delivering a seamless customer journey for our customers in the Auckland Region.