NLG Fleet & Hub Support Specialist

Company Description

Do you have a passion for operational excellence and a meticulous approach to safety, compliance, and efficiency? As a Fleet & Hub Support Specialist at NLG, you will play a crucial role in ensuring our fleet and hub operations run seamlessly while championing safety, cost efficiency, and continuous improvement.

The Warehouse Group (TWG) has become a Kiwi household name, and we proudly recognise the role that we play in communities throughout New Zealand. We are the largest general merchandise retailer in NZ across The Warehouse, Warehouse Stationery & Noel Leeming. We are at an exciting point in our journey where our focus is on becoming brand-centric, aiming to deliver an unparalleled experience for our customers. Agility and collaboration are cornerstones of our work culture, empowering us to adapt swiftly and work seamlessly together. By being brand-led and retail-focused, we are intentional about placing the right people in the right roles, allowing us to perform work that truly makes a difference.

Job Description

This is a pivotal position where you will oversee safety protocols, validate financial transactions, and foster collaboration across teams and stakeholders. Your expertise will drive operational excellence across our fleet and hub activities, ensuring we not only meet but exceed industry standards.

Key Responsibilities

Safety and Compliance

• Ensure all fleet and hub operations adhere to our rigorous safety standards, as well as industry and local compliance requirements.
• Develop and implement robust safety protocols, fostering a culture of risk awareness and prevention.
• Conduct regular safety inspections to identify and address potential risks.
• Provide ongoing training to promote safe driving practices, reducing incidents and maintaining compliance.
• Resolve fleet infringements promptly, ensuring accountability and adherence to safety procedures.
• Oversee vehicle maintenance schedules to ensure safety standards are upheld and downtime is minimised.

Financial Oversight and Invoice Validation

• Validate invoices from fleet providers, 3PL partners, and fulfilment services, ensuring accuracy and alignment with agreed contracts.
• Work closely with the Finance Controller to track budgets, monitor costs, and uncover opportunities for savings.
• Present detailed monthly reports on fleet expenses, maintenance costs, and operational performance.
• Conduct cost analyses to enhance productivity while maintaining high-quality standards.

Fleet Management

• Collaborate with fleet providers to ensure vehicle availability, optimum utilisation, and timely maintenance.
• Monitor and analyse fleet performance metrics, driving improvements in efficiency and compliance.
• Oversee fuel consumption tracking and implement strategies to optimise usage and reduce costs.
• Support procurement in managing fleet leasing, acquisitions, and contract renewals, ensuring alignment with business needs.

Hub Operations Support

• Work in partnership with Distribution Centre (DC) and Hub Managers to address operational challenges and deliver seamless logistics.
• Develop and implement standardised processes to enhance efficiency across hubs and distribution centres.
• Act as the primary contact for store managers, ensuring effective communication and swift resolution of operational issues.
• Ensure accurate and timely coordination of inventory and deliveries between hubs and stores.

Training and Upskilling

• Deliver comprehensive driving training sessions, focusing on safety, fuel efficiency, and vehicle handling in various conditions.
• Provide technical training on vehicle equipment installation, troubleshooting, and maintenance.
• Continuously upskill hub personnel in safety practices and operational protocols.
• Lead knowledge-sharing sessions to reinforce safety standards and introduce updates on fleet technology and processes.
• Identify skill gaps and deliver targeted training to ensure team proficiency in all aspects of fleet operations.

Stakeholder Collaboration

• Build strong relationships with internal teams to align fleet and logistics operations with broader business objectives.
• Partner with external stakeholders, including fleet providers and 3PL account managers, to maintain service excellence and drive continuous improvement.

Qualifications

We’re looking for a proactive professional with a keen eye for detail and a commitment to operational excellence. You’ll thrive in a fast-paced environment and bring:

• Proven experience in fleet management, logistics, or operational support.
• Expertise in safety management, compliance, and risk mitigation.
• Strong analytical and financial skills, with a focus on cost control and efficiency.
• A track record of delivering impactful training and fostering a safety-first culture.
• Excellent stakeholder management and problem-solving abilities.
• An ability to multitask and deliver results under pressure while maintaining accuracy and quality.

Additional Information

We offer a dynamic, flexible and supportive team environment working with like-minded people within a business that cares about and recognises individuals. 

We also offer a range of benefits that work for you, your lifestyle and your career which include flexible working arrangements, team member discounts, wellbeing support, leave benefits and more!

MAKE SUSTAINABLE LIVING EASY AND AFFORDABLE FOR EVERYONE! don’t hesitate. APPLY