Programme Coordinator - Canterbury
September 27, 2024
About us
The Ministry of Social Development is a people-centred organisation. We’re in communities across the motu, working with partners to help New Zealanders be safe, strong and independent.
We provide social policy and advice to government and assistance, including income, employment and housing support to people of all ages, families, whānau and communities.
As a Te Tiriti o Waitangi partner we are committed to supporting and enabling Māori, whānau, hapū, Iwi and communities to realise their own potential and aspirations.
Our people are as diverse as the communities we serve. We care about the wellbeing and success of our people and provide a supportive and inclusive working environment where people can thrive and be who they are.
Permanent fulltime opportunity available - Based in Christchurch
What is the role of a Programme Coordinator at MSD?
The Programme Coordinator is a critical role that connects MSD clients with MSD’s employment-related programmes and services. Our 4 high-performing PC’s are responsible for sourcing and managing client referrals from our frontline Case Manager teams to get the right people into our employment programmes. Reporting to the Regional Contract Manager, this role involves:
- Marketing our programme opportunities to our front-line teams using a variety of approaches: via presentations, face to face, our online portal and internal website and flyers
- Managing the client referral system, monitoring referrals and troubleshooting, and connecting participants with next steps post-programme
- Liaising with programme providers, national office colleagues and other stakeholders, providing a high standard of relationship management.
- Monitoring programme performance and advising the Regional Contract Manager about potential issues or opportunities for improvement.
You will help advise our Job seekers about courses and programmes which help them identify their natural potential, learn new skills, and prepare them for employment.
You will split your time between our Regional Office (CBD) and MSD Service Centres interact with our own people, Providers, Community groups and other key stakeholders, providing information and support.
It's interesting and varied work - we have a wide range of Programmes from helping people to manage their mental health, advice on personal presentation and help with clothing for interviews, along with all the support available for getting ready for work, CV and interview preparation, industry specific courses e.g. Contact Centre, Project Management, Customer Service, Construction, Hospitality etc.
What skills are key for the role?
- Strong communication skills (Written and verbal including presenting to groups)
- Ability to influence: marketing and storytelling
- Teamwork and working collaboratively to achieve targets
- Evidence of problem-solving skills and ability to see the bigger picture.
- Self-management – your time management, ability to focus on a deadline and organisational skills will be in demand
- Experience building and maintaining relationships with stakeholders
- Must hold current drivers license
Position Description
Salary range: $68,660.00 - $83,003.00
How to apply
To apply, click the 'Apply Now' button to upload your CV, cover letter and complete the online application form.
Note: Your cover letter will be a key part of our assessment process, so please highlight how your experience relates to the key responsibilities listed in the position description.
All applications must be made online. If this is not possible or if you have any queries, please contact us at [email protected]
Internal MSD Employees – please apply through your myHR portal at work. This will ensure that your myHR employee profile is visible as internal candidate.
Closing date: Sunday 6th Ocotber 2024
Joining us
Joining MSD means being part of a whānau that celebrates the diversity each individual represents. We show manaaki, we care about the wellbeing and success of people and want everyone to thrive, and be who they are in a supportive and inclusive working environment. We work together to make a difference for communities while doing the right thing with integrity. We are a Treaty partner committed to strengthening relationships with Māori, Hapū, Iwi and communities to realise their own potential and aspirations.
If you have any support or access requirements, we encourage you to tell us when you apply so we can assist you through the recruitment process.
MSD has a COVID-19 vaccination policy that encourages, but does not require, employees to be fully vaccinated for COVID-19 and its variants, unless the role is identified as requiring vaccination at the time.
