Transformation Principal

The role of Transformation Stream Leader is to ensure that the company can identify, develop, and deliver large transformation programs in the Network Operations Transformation domain in a continuous, timely and profitable manner. 

The primary responsibility of Transformation Principal role is to work with Domain Experts, Use Case Designers and developers and the Sales team to engage customer teams to identify and develop comprehensive E2E Managed Operations Transformation programs that bring that clear tangible value by either automation and/or analytics, improving the overall efficiencies of day-to-day operations and lowering risk. 
 

• Proactively identify Transformation opportunities within large E2E Managed Services.
• Engage customer C-levels and influence their decisions around outsourcing and transformation.
• Research and benchmark best practice to inform improvement and change, seek new ideas from inside and outside the business and identify innovative solutions.
• Achieve business and related targets and objectives.
• Drive a business growth strategy
• Build and cultivate high-level relationships with customers as appropriate.
• Own and lead the transformation program related matters as well as resolve key issues and escalations in that domain.
• Build strong teams and motivate them to achieve beyond expectations while fostering an environment of mutual respect and teamwork
• Communicate effectively and frequently at all levels of the organization.

This role requires a profile who is comfortable with engaging customer C-levels and below and influencing them on extensive transformation plans for tangible business benefits. She/He must have strong expertise in transforming operations including running/selling comprehensive transformation programs that cover areas in the Telco industry such as OSS, NOC and Field Operations as well as CAPEX and OPEX savings programs. She/He must be familiar with Nokia’s related portfolio offerings and willing to working openly and proactively with partners and BGs within Nokia.

The successful candidate moving into this role needs to be proactive, possess well developed relationship skills and strategic agility. 

She/He will lead the team to discover and understand the customer’s key business drivers and the macro dynamics of the environment and use that to develop the right type of services and solutions that meets/exceeds customer needs.

You have:

• Excellent knowledge about the business and the dynamics of the communications industry, incl. competitor trends.
• Experience in project/program management and familiar with transformation strategies and strategic change management
• Proven track record of successful running or selling complex transformation programs.
• Confident and charismatic interpersonal skills - good negotiator - Ability to convince and influence others
• Team spirit and enthusiasm, self-starter, and an autonomous player
• Strive for high standards in customer satisfaction, quality, and responsiveness towards customers
• Able to design complex programs that combine strategic, operational, management, human, budgetary, capacity, relational and temporal aspects.
• High degree of flexibility and initiative, with good time management and organizational skills
• Contributes to the development of business with innovative solutions and ideas to drive incremental revenue
• Strong business acumen in planning and organizing, information integration, decision-making and ability to achieve results while focusing on the customer requirements and business success
• Can work under pressure and maintain the engagement levels and quality during long sales cycles. 
• Excellent written, communication and presentation skills with fluency in English

Come create the technology that helps the world act together

Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.
We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work

What we offer
 
Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

Nokia is committed to inclusion and is an equal opportunity employer

Nokia has received the following recognitions for its commitment to inclusion & equality:

• One of the World’s Most Ethical Companies by Ethisphere
• Gender-Equality Index by Bloomberg
• Workplace Pride Global Benchmark

At Nokia, we act inclusively and respect the uniqueness of people. Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.
We are committed to a culture of inclusion built upon our core value of respect.

Join us and be part of a company where you will feel included and empowered to succeed.