Investigator, Client Service Integrity, Auckland - Permanent
October 30, 2024
About us
The Ministry of Social Development is a people-centred organisation. We’re in communities across the motu, working with partners to help New Zealanders be safe, strong and independent.
We provide social policy and advice to government and assistance, including income, employment and housing support to people of all ages, families, whānau and communities.
As a Te Tiriti o Waitangi partner we are committed to supporting and enabling Māori, whānau, hapū, Iwi and communities to realise their own potential and aspirations.
Our people are as diverse as the communities we serve. We care about the wellbeing and success of our people and provide a supportive and inclusive working environment where people can thrive and be who they are.
Investigator, Client Service Integrity, Auckland - Permanent
3 x Full-time, Permanent positions
Location: Auckland
What you'll be doing | He aha tāu e mahi ana
As an investigator you will be responsible for the delivery and management of the Ministry of Social Development’s responses to fraud. You’ll be the face of our organisation, using your excellent communication, high level of initiative and sound decision-making skills to deliver outcomes. Your primary role will be to investigate allegations of fraud whilst contributing to the development of local initiatives to deter and detect fraud.
What you'll need to succeed | Ko ngā mea ka hiahiatia e koe kia angitū
Skills and Experiences I He pūkenga tōu
To be successful in this role, you will bring:
• Highly developed interpersonal skills
• Demonstrated written and verbal communications skills
• The ability to interpret and apply appropriate policy and legislation
• Organisational skills, including caseload management
• Risk awareness
• The ability to network within the Ministry and with outside agencies and the community
The following experience would be of significant advantage:
• Experience in a compliance role involving investigation and prosecution of offences, including the PEACE model of evidential interviewing.
• A working knowledge of Work and Income products
You will need to be self-motivated, well organised and have a commitment to achieving personal and team goals while operating with the highest of ethical and professional standards.
A full New Zealand driver’s licence and a willingness to travel to fulfil work requirements are essential. Occasional overnight travel may be required.
What's in it for you l Nōu te rourou
As a team, we are committed to providing you with a positive work environment and will work with you to achieve excellent result. We are working towards Te Ao Māori being embedded in the way we do things at MSD and we would love you to join us on this journey.
Our Core Values | Whanonga pono
Manaaki – We care about the wellbeing and success of people
Mahi tahi – We work together, making a difference for communities
Whanau – We are inclusive and build a sense of belonging and place
Tika me te pono – We do the right thing with integrity
Our values represent who we are and what we stand for. If this appears to you, apply now!
For a further discussion about the role, please contact Ansje Treavish, Manager Client Service Integrity by email: [email protected]
Position Description
Salary range: $89,622.00 - $108,622.00
Remuneration is dependent on relevant work experience and other factors.
How to apply
To apply, click the 'Apply Now' button to upload your CV, cover letter and complete the online application form.
Note: Your cover letter will be a key part of our assessment process, so please highlight how your experience relates to the key responsibilities listed in the position description.
All applications must be made online. If this is not possible or if you have any queries, please contact us at [email protected]
Internal MSD Employees – please apply through your myHR portal at work. This will ensure that your myHR employee profile is visible as internal candidate.
Important Information:
Applications close: Sunday, 10 November 2024
We will review applications and progress candidates as they come in. You may be invited to complete a video interview online and if you are short-listed from the video interview, the next step will be a face-to-face interview.
Candidates must hold NZ/AS Citizenship or a Permanent Resident/Resident visa at time of application.
Joining us
Joining MSD means being part of a whānau that celebrates the diversity each individual represents. We show manaaki, we care about the wellbeing and success of people and want everyone to thrive, and be who they are in a supportive and inclusive working environment. We work together to make a difference for communities while doing the right thing with integrity. We are a Treaty partner committed to strengthening relationships with Māori, Hapū, Iwi and communities to realise their own potential and aspirations.
If you have any support or access requirements, we encourage you to tell us when you apply so we can assist you through the recruitment process.
MSD has a COVID-19 vaccination policy that encourages, but does not require, employees to be fully vaccinated for COVID-19 and its variants, unless the role is identified as requiring vaccination at the time.
