Partner Relationship Manager

At Xe, we live currencies. We provide a comprehensive range of currency services and products, including our Currency Converter, Market Analysis, Currency Data API and quick, easy, secure Money Transfers for individuals and businesses. We leverage technology to deliver these services through our website, mobile app and by phone. Last year, we helped over 300 million people access information about the currencies that matter to them and over 225,000 people used us to send money overseas. 

ABOUT THIS ROLE

The Partner Relationship Manager is responsible for maintaining a portfolio of APAC based partners. The core focus’ are to retain our existing partners and grow the revenue contribution they make to our business. You will be responsible for end-to-end management of partners within your portfolio including providing support to our partner acquisition teams to onboard new partners.

Our Principles

AMBITION: We dream big, try things out and always ask “why not?” and “what if?” We’re ambitious in our thinking and our delivery

RESPONSIBILITY: We get involved, bring our perspective and are always open to new ideas. We take personal responsibility

COMMUNITY: We value a sense of belonging, trusting each other and encouraging authenticity. We contribute to our community

ROLES & RESPONSIBILITIES

What You'll Do

• Develop a relationship management plan for each partner in your portfolio that ensures we build deep relationships which delivers mutually beneficially outcomes
• Provide proactive relationship management with key decision makers within the partner portfolio
• Work collaboratively with internal teams (e.g. sales, marketing, client relationship mgmt. and client services) to ensure we grow our partner business and meet the expectations of both our partners and their referrals.
• Maintain and update your relationship mgmt. plans using CRM tool(s) to track and report on activities, risks and opportunities
• Provides insight and thinking into evolving competitive landscape and trends to support the development and evolution of Xe’s products and services to ensure you have the best product to offer to partners

POSITION REQUIREMENTS

Requirements

• Consultative sales and relationship mgmt experience
• Demonstrable experience within consultative/strategic sales
• Experience in delivering tailored presentations at board level and managing RFP’s
• Outstanding verbal and written presentation skills (engaging, influential, strong presentation skills)
• Ability to think strategically and commercially to understand complex requirements of clients
• Experience of identifying, closing and negotiating high-value / contract relationships;
• Demonstrable experience of delivering against revenue targets;
• Must have strong organisational and planning skills to project manage cross-functional teams;
• Knowledge and understanding of deliverable FX/Payments products and services. Not a pre-requisite.

PERKS & BENEFITS

• Discretionary annual bonus
• Superannuation
• Healthcare
• 20 days annual leave increasing with each year of service
• Paid day off for your Birthday
• Discounted Euronet Employee Share Purchase Plan (ESPP)
• Plumm Mental Health and Wellbeing

We want Xe to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organization that encourages diversity in all respects.

At Xe we are committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview or assessment process, including providing information in an alternative format, please contact us on [email protected]

The position responsibilities outlined above are intended to define the general contents and requirements to perform this job. It is not to be taken as a complete statement of responsibilities or requirements. This job description does not restrict the Company’s right to assign or reassign duties and responsibilities to this job as needed.