Metering Services Administrator

Job Description

About the role  

Bluecurrent (formerly Vector Metering) is a leading provider of innovative smart metering services and solutions in New Zealand and Australia. As a B2B company, we partner with leading energy retailers and distributors in New Zealand and Australia.

We have an exciting opportunity for a Metering Services Administrator to help manage resolution of all service requests, queries, exceptions and disputes from our retailer customers.  Alongside this, you will build and maintain good relationships with our customers and internal teams to ensure all queries are answered in a timely manner. 

Metering services take pride in the team environment that we have created with a hardworking team that also enjoy coming together to celebrate the hard work. the Metering services role covers a lot of different aspects giving members the knowledge in a vast range of skills to be constantly upskilling individuals.

Key Responsibilities include:  

• Managing queries from retailers and FSP's for B2B market transactions via emails and incoming and outgoing calls
• Process data received from Energy Retailers and Field Service Partners through Bluecurrent’s workflow tools 
• Ensure data quality in Bluecurrent’s database is maintained and assist with resolving discrepancies and correcting asset data as requires. 

Who we are looking for 

You will come from a strong customer focus background and have some previous administration & data entry experience, along with the following: 

• Attention to detail 
• Strong communication skills (written and verbal) 
• Enthusiastic team player
• Driven individual, interested in learning and upskilling their knowledge

About Us

Bluecurrent was formed in 2023 after a joint venture between Vector and QIC was established. With more than 15 years’ experience behind us we are a new company, with strong foundations and ambitious goals. 

It’s a great time to join the highly dynamic energy sector, with consumers and energy companies driving rapid change. Changes that can make a difference are often informed by the data we provide.  

Bluecurrent’s team is made up of people with diverse skills, values, backgrounds and experiences.  

We respect people’s differences, including gender, ethnicity, disability, age, sexual orientation, race and religion.  

Our values reflect how we do things together and for our customers.  

They are: 

• Collaborate – we are a tight knit group that works best when we work together.  
• Innovate – we are stepping up to solve challenges in new ways.  
• Deliver – what we say we do. It’s what we’ve always done and always will do.  

Additional information  

As we continue to grow there are many future career pathways for our people.   

We offer: 

• Opportunities for career progression 
• A fun and collaborative environment   
• Hybrid working 
• Potential for flexible work hours 
• Health and wellbeing support    
• Subsidised life and income protection insurance   
• An annual wellbeing grant   
• Study support 

If you require assistance or accessibility support from us during the application and selection process, please call us on 09 978 7792.