Senior Relationship Manager

Ko Mātou – About Us

Kia Hanga I Te Ao, E Ora Ai, E Tupu Ai, Te Tangata Me Te Kainga. At ANZ, we’re shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers. 

Mō te tūranga - About the role

The Senior Relationship Manager is responsible for managing a portfolio of ANZ’s Corporate customers.  This role provides day to day management as well as establishing a long term partnerships through strategic discussions with customers. Areas of focus include securing new / added-value business such as capital structure advice, debt re-financing, trade and supply chain solutions, liquidity management, debt capital markets, sustainable finance, and data analytics. Another key aspect will be to monitor and manage the credit risk profile of the customer base alongside the Research & Analysis team. The role provides an exciting opportunity to apply your stakeholder management and communication skills, to provide intelligent solutions and proactive insights to help our customers grow.

In this role, you will have the opportunity to

• Develop, maintain and grow a customer portfolio with sustainable long-term client relationships

• Enhance the bank’s profile in the marketplace – being present at networking events, and show an understanding of the business environment and our offerings

• Maintain an in-depth knowledge of all ANZ’s core products, and recognise when to introduce your specialist knowledge and expertise

• Provide ongoing leadership, support, and development for Relationship Associates, Relationship Managers, and other staff as appropriate

• Connect closely with ANZ specialists across our Institutional, Sustainability, Markets, Trade, Transactional Banking and Private Bank teams, providing scope to be part of a well-connected team, and enabling you to identify and provide early engagement on emerging Corporate customers

Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours. 

Role Location: Auckland

Role Type: Permanent, Full Time

Ōu Pūkenga? - What will you bring?

To grow and be successful in this role, you will ideally bring the following:

• A successful track record in customer relationship management, risk management and influencing stakeholders

• Provide high quality insights to the customer base, driven by our customers’ financing requirements and strategic priorities

• Demonstrated resilience and self-management skills, coupled with a growth mind-set and an agile approach to problem solving

• Strong leadership abilities, with experience in effective coaching and supporting others through change

• Excellent communication skills, self-awareness and the ability to be adaptive in quickly changing circumstances

• Ability to act quickly, even in the face of ambiguity and uncertainty

• Established networks that will help you in your ongoing success

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

He aha te take e uru ai koe ki a mātou? - So, why join us?

From the moment you join ANZ, you'll be part of a work whānau striving towards a common purpose: shaping a world where communities thrive.  

But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and community you need to take the next big step in your career.  

We're a diverse community at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to wellbeing services and discounts on selected products and services from ANZ and more.    

At ANZ you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of Aotearoa New Zealand's communities and this is one of the reasons that has inspired us to develop a multi-year Te Ao Māori Strategy called Tākiri-Ā-Rangi. This includes increasing representation of Māori and Pasifika people at ANZ. Join us and get involved in one of our affinity networks which help us to better understand and meet the needs and interests of our increasingly diverse workforce.

Kua wātea te katoa ki te tono. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with an access requirement or disability, let us know how we can provide you with additional support.  

To find out more about working at ANZ visit https://www.anz.co.nz/careers/.You can apply for this role by visiting ANZ Careers and searching for reference number 78636.

Te Rā Ōtinga - Job Posting End Date

30/10/2024 , 11.59pm