Service and Sales Technician

• Supportive organisation culture and great professional development opportunities
• Technical role with growing business and training opportunities
• Great Northshore location with free parking

WHY TOOMAC?

As part of the Bunzl Group, Toomac distributes a wide range of medical devices in Ophthalmology, Surgical, and compression products to NZ healthcare customers. All are sourced from globally recognised suppliers. We take pride in our customer focus, providing high quality products with excellent customer service and support. We strive to find solutions for our customers, communicating and collaborating with them to achieve the best possible results.

The company continues to grow with expanding product ranges and a growing NZ health sector customer base. The commitment to 'customer first' is a core value that all team members accept and support. We also operate a retail supply of compression and lymphoedema garments on clinical referral.

We are a hardworking and supportive team with a “can do” attitude to helping each other when the pressure goes on.

YOUR ROLE

Due to internal growth, we require a Service and Sales Technician for our Ophthalmic Devices.  The successful candidate would handle both sales and technical maintenance for our range and will need basic sales skills, a good computer background, and an understanding and ability to perform maintenance, calibration, and repairs in the field.

The main responsibilities will involve, but not be limited to:

• Installation, servicing, and maintenance of the medical equipment including Slit Lamps, Biometers, Perimeters, Microscopes and Furniture, such as surgical chairs and beds.
• Educating and training of clients on the equipment and services.
• Establishing and developing maintenance network and plans for the hospitals and private practices within New Zealand.
• Promoting and selling services and new products to existing and potential clients.

ABOUT YOU

You’ll be an experienced technician eager to develop your sales and customer service skills taking ownership of this newly created role. Reliable and enthusiastic, you should be physically fit as some medium lifting is required during installations.

The other essentials we are looking for:

• Previous medical device service experience
• Good computer skills, including network and database experience
• Full valid clean NZ Driver’s license
• Good communication skills, both verbal and written
• Well organised and able to work under pressure
• Able to work autonomously and be self-starter
• Electrical testing certification would be advantageous
• Great time management skills with the ability to prioritise and resolve competing demands to meet deadlines
• The ability to take and show initiative, jump on challenges
• Able to work both in a team environment and autonomously

BENEFITS

Toomac/Bunzl offers a broad and flexible range of benefits to our team including profit share scheme for eligible employees, travel and accommodation discounts, study assistance, many wellbeing and community programs and access to discounted Bunzl products.

WE BELIEVE

With an entrepreneurial spirit providing endless opportunities, we believe that together we can achieve anything. We believe that through diversity we build strength and stability, and that the safety and security of our employees is not negotiable. Through innovation we find solutions, with an entrepreneurial spirit providing endless opportunities, and we believe that together we can achieve anything. Investing in our local communities is the right thing to do, and here in New Zealand that investment is building a sustainable environment for our staff, customers and those who follow.

WE WELCOME ALL

At Toomac we believe that through diversity we build strength and support the principle of equality and diversity in employment. We oppose all forms of unlawful or unfair discrimination on the grounds of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. We believe that it is in the company’s best interests and those of all who work in it, to ensure that the human resources, talents and skills available throughout the community are considered when employment opportunities arise. If you have a disability or special need that requires support or adjustments to working or interview arrangements, please let us know.

APPLY

At Toomac, we believe that when you join our team, your potential is endless. Because at Toomac we believe in you! If you like the sound of this, then we definitely want you on our team.

We are a Circle Back Platinum Employer - we commit to respond to every applicant.

No Agencies please.