Service Technician

Job Description

At HRV we believe everyone should love the feeling of coming home. In fact, since we started in 2003, we've helped over 500,000 Kiwis love the feeling of coming back to a warm, dry home. We provide whole home solutions, covering Ventilation, Water Filtration, Heat Pumps, Air Conditioning and EV Charging.

Since 2017 we have been part of Vector Limited, so you know you have the backing of a company that is transforming the energy sector. 

About the role

If you enjoy meeting and talking to new people every day, and customer satisfaction is your goal, then we want to hear from you!  We offer a friendly and inviting team environment with full training and ongoing support provided. If you enjoy problem solving, building relationships, and working with a variety of people across New Zealand, keep reading!

Our teams work with a range HVAC products including leading brands like Panasonic. On a typical day you will deliver outstanding customer service and:

• Work alongside an electrician to install and service our products in residential homes to match best practice guidelines.
• Support our customers with any questions or issues they experience.
• Pitch our range of healthy home solutions.
• Be a champion of our Health and Safety protocols.

To succeed in this role, we’re looking for someone with:

• Knowledge or interest in the HVAC field – ideally with the desire to further develop their skillsets.
• Physical fitness (you’ll be able to use ladders and work within confined roof spaces).
• Competent with hand and power tools.
• A strong problem-solving mindset and the ability to follow plans.
• Punctuality, with the ability to work within timeframes.
• A passion for delighting our customers.
• An ability to work within a team environment.

What’s on Offer

We offer the opportunity to grow your skills and make a real difference in a supportive, high-performing team that celebrates success. 

We also offer a great range of benefits including:

• Top up your income with commission on any products you sell (we’ll provide you training on how to do this)
• Paid overtime (when required)
• Paid Birthday Leave – take the day off on us!
• Employee Assistance Programme
• Staff discounts on a range of great brands (Noel Leeming, Place Makers, Repco, Torpedo 7, Pita Pit and many more)

We also offer a comprehensive training and ongoing professional development to make sure we equip you with the skills you need to stay safe on the job, including:

• HVAC Installation
• Electrical Safety
• Working at Heights
• First Aid and CPR
• Driver Skill Awareness

We offer permanent, full-time work (40 hours per week) and competitive rates.

HRV engages a workforce made up of individuals with diverse skills, values, backgrounds and experiences. HRV respects and values people who are different from each other, including gender, ethnicity, disability, age, sexual orientation, race and religion. We welcome applications from all individuals.

Please note, all applicants must have the legal right to work and live in New Zealand. Successful candidates will be required to undergo a preemployment drug and alcohol test and relevant background checks.

To learn more about us visit www.hrv.co.nz