Case Manager, Whakatane, Fixed Term/ Secondment to 25 July 2025
October 01, 2024
Case Manager, Whakatane, Fixed Term/ Secondment to 25 July 2025
Ministry of Social Development
Secondment / Fixed Term until 25 July 2025
Full-time, 37.55 hours per week
The Ministry of Social Development is a people-centred organisation. We work across communities to help New Zealanders become safe, strong, and independent. Our mahi focuses on empowering individuals and whānau by offering support and creating pathways to brighter futures.
The Opportunity | Te Whiwhinga Mahi
As a Case Manager, you will be the face of MSD, engaging directly with individuals and whānau to provide financial support, employment services, and housing assistance. You’ll support people to achieve their goals by connecting them with the right services and creating tailored plans that work for them.
Working in a fast-paced, dynamic environment, you’ll need to be highly organised, adaptable, and driven to make a positive impact. This role is focused on building trusting relationships and collaborating with a variety of stakeholders.
What you'll be doing | He aha tāu e mahi ana
We’re looking for someone who is energised by a sometimes-pressured environment and can confidently make well-considered decisions. With strong people skills, you’ll negotiate outcomes while showing empathy, conscientiousness, and problem-solving as your core strengths.
As a Case Manager, you’ll work independently and as part of a team, managing a caseload of clients and guiding them through support plans. You’ll engage with individuals, employers, and stakeholders to identify barriers and create plans for success. Your ability to adapt and adjust support plans based on client progress will be key in achieving meaningful outcomes.
If you’re dependable, resilient, and passionate about helping our communities, this role could be the perfect fit for you.
What you'll need to succeed | Ko ngā mea ka hiahiatia e koe kia angitū
- The ability to work independently and collaborate with team members to assess client needs and develop tailored support plans.
- Provide empathetic and professional case management support, maintaining accurate records of client interactions.
- Manage client progress, adjusting support plans as needed to help them achieve their goals
- Able to navigate various computer systems to manage client information and stay up to date with relevant policies and legislation.
- Grit, resilience, and a passion for making a positive impact in the lives of those in need.
What We Offer | He aha tā mātou e tuku
- A supportive and inclusive environment focused on your growth.
- Opportunities to make a real difference in the lives of individuals and communities.
- A diverse team that values collaboration and celebrates achievements.
- A salary band range from $68,660 - $83,003 with a realistic starting salary from $68,660 per annum. Consideration will be given to the successful candidate’s individual relevant skills, experience, and other factors to determine the actual starting salary.
Important application information
Take some time to review the position description before applying. This is an important role with the scope to deliver meaningful outcomes for our communities.
Important application information
- To be considered for shortlisting, please submit a cover letter highlighting how your experience aligns with the position description competencies, and most importantly, your vision for the role.
- Applications must be submitted online by Sunday, 13th October at 11:30 p.m.
MSD employees, please apply via your myHR portal.
