Senior Libraries Council Services Assistant - Arts

• We have a rare and exciting opportunity to work as a Senior Library & Council Service Assistant – Arts
• 38-hr, Permanent Part time within the Franklin Community Hub team in the Franklin Local Board
• Join our team of talented professionals

He angitūtanga: The opportunity

The Franklin Community Hub team deliver library, council, art/gallery shop services and supports a range of programmes and events. We are seeking a 38-hour senior position, that includes working fortnightly Saturday.

In this customer focused role, you will be contributing to the day-to-day running of the library and art gallery services based primarily at our Pukekohe site at Franklin: The Centre, where the Pukekohe Library and Franklin Arts Centre are situated.

No two days will be the same. You will be answering a wide range of enquiries from assisting customers to access art exhibitions, creative classes, and community programming, to delivering both library and council services such as readers advisory, rates information and dog registrations.

This senior role has additional responsibilities, including the oversight of the administrative tasks that support the art gallery shop. There will be a focus on streamlining some of the financial administrative tasks with library administration and services. As part of the library and arts team, this role is crucial in how we work together to provide a unique and enriching experience for every customer, encompassing both aspects of the service.

He kōrero mōu: About you

Flexibility, adaptability, superb people skills, a willingness to learn, a passion for customer service and a can-do attitude are essential.

The ideal candidate will demonstrate:

• An ability and willingness to step up as one of the senior people on site, resolving issues as they arise.
• Strong skills in database administration and knowledge of council services and systems, for example SAP CRM.
• An understanding and appreciation of the role that both art and library have in community development.
• A willingness to help create a whānau environment where everyone works together to achieve team goals
• Excellent customer service, written and verbal communication skills.
• Confidence with the use of technology and who can support customers to successfully navigate information resources and council systems.
• An advantage with some knowledge of the Arts.
• An understanding of Te Ao Māori values and principles and has experience working with a diverse range of people.
• A collaborative, innovative, and continuous improvement approach to your work.

Ngā āhuatanga kei a mātou: What we offer

Worked across fortnightly Saturdays, mainly based in Pukekohe, but with the flexibility to work across the Franklin Local Board area.

We offer a welcoming and supportive team, fantastic regulars, and a strong community.

As part of our Auckland Council Group, you will gain access to many benefits and discounts. Click this link to find out more about our employee benefits package. If you have the skills we are looking for, a positive attitude and want to be part of a fabulous team, apply now!

Ehara taku toa, he takitahi, he toa takitini: My success is not mine alone, but the success of many.  

To view a copy of the position description, click here. 

Applications close 11October 2024

Auckland Council is an equal opportunity employer (EOE) and we are committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process.