Risk & Security Manager - Westfield Newmarket

Your opportunity

Everyday our Centre Experience team deliver extraordinary customer service. We welcome hundreds of millions of customer visits each year and our team’s focus is creating unique and memorable customer experiences for everyone in our Westfield destinations.

We have a role within our Westfield Newmarket team for an experienced Risk & Security Manager. This is a varied role, with a key focus on leading and directing the Centre security and risk management functions, providing the optimal level of security and safety for our employees, contractors, retail partners and customers.

Day-to-day you will be responsible for:

• Proactively planning and delivering priorities from our Safety Framework, providing a safe and secure environment that exceeds customer expectations, while promoting safety as an integral part of the customer experience.
• Proactive management, reporting, and response to hazard identification, incidents, emergencies, near misses and claims.
• Managing safety audits and inspection programs.
• Managing compliance with all security and health and safety policies, procedures and practices at the Centre.
• Attending to Centre emergencies; ensuring risk and security staff and contractors are trained to deal with all emergencies.
• Management of external service providers and contract security staff.
• Developing strong relationships and work with local Police, WHS Regulators, Fire Brigade and Ambulance Services to develop operational and emergency protocol.
• Performing all duty manager requirements on a rotating weekend and evening roster with the rest of the Centre Management Leadership Team.

This role is permanent, full-time.

What sets you apart

We are seeking a person with qualifications or related experience in work, health and safety. You will have solid experience in risk and security management in retail, property, hospitality, leisure or other services industries. The ability to mitigate and manage risk, manage incident responses and follow through with reporting, authority interaction and assisting with insurance claim management, is vital in this role. Experience and technical knowledge of CCTV and access control systems, as well as visitor and contractor management systems, are essential.

You will:

• Have a strong background in security, risk management and managing workplace health & safety.
• Be a strong leader with a warm, approachable and engaging persona.
• Be calm and considered under pressure.
• Be a confident and clear communicator.

About us

Scentre Group owns 42 Westfield destinations across Australia and New Zealand. We create extraordinary places and experiences that connect and enrich communities.

We are focused on our customers and creating more reasons for more people to visit our Westfield destinations more often and for longer.

With approximately 75 professions within our business, our team has the expertise to design, construct, operate, manage and market our Westfield destinations and platforms.

We want to be the place where talent thrives. To support you thriving with us, we promise to respect, inspire and develop you, and that you will do work that matters.

Diversity, equity and inclusion underpins our culture, and our vision is that ‘Everyone Belongs’. We foster a workplace experience where everyone feels valued, supported and motivated to realise their full potential.

We aspire to create a workforce reflective of the communities in which we operate and encourage applications from everyone regardless of age, gender, ethnicity, cultural background, faith, disability, sexual orientation, gender identity or life stage.

We offer a range of unique benefits designed to support your wellbeing, career development and lifestyle, including five days paid Life Leave on top of your four weeks annual leave (pro-rated for part-time), 18 weeks gender neutral paid parental leave for primary carers, with no qualifying period and super paid for the duration of the leave period, and free parking at your local Westfield destination.

Discover more about working with us. https://www.scentregroup.com/careers/working-with-us

Applications close: Monday 21 October 2024 (unless filled prior).