Practice Development Adviser

Do you believe in finding a career where you can truly make a difference and shape a better future?

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It's finding new ways to not only better people's lives, but to better the communities and environments we live. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030. And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, driven to work with, and learn from some of the most inspiring and supportive leaders in the business.

Sound like you? Then read on.

The opportunity:

As a Practice Development Adviser, you will be at the forefront of supporting AIA FAP Advisers across New Zealand, helping them adopt and continually use practice management solutions that minimise business risk and increase professionalism. You’ll play a pivotal role in ensuring advisers implement efficient, compliant processes while harnessing technology to enhance their operations.

You will provide high-level consultancy to adviser businesses, guiding them to meet regulatory compliance, improve operational efficiency, and drive sales. Your efforts will maintain collaborative support across stakeholders, enhancing business production and creating a dependency on AIA NZ through strategic development of key stakeholder relationships.

Key responsibilities include:

• Training and Facilitation: Leading the onboarding and continuous training of advisers, ensuring they adopt and maintain practice management solutions to reduce business risk and enhance professionalism. 

• Consultancy and Compliance: Providing expert consultancy to help advisers develop compliant, efficient processes and adhere to industry regulations, improving their operational effectiveness. 

• Practice Management Solutions: Working closely with advisers to implement tailored solutions, leveraging technology to optimise their business processes. 

• Technology Implementation: Promoting and supporting the use of AIA technologies, such as Xplan and eApp, ensuring advisers derive maximum benefits in line with AIA’s strategy. 

• Collaborative Business Support: Building strong relationships with key stakeholders, enabling business production and fostering long-term partnerships that position AIA as the preferred partner. 

• Data Management: Collaborating with intermediaries and technical teams to manage adviser CRM data efficiently and support smooth business operations.

Ideally, you’ll bring:

• Exceptional written and oral communication skills, allowing you to engage effectively with a range of stakeholders. 

• Relationship management expertise, with a track record of building deep, meaningful connections both internally and externally. 

• Strong knowledge of CRM systems (preferably Salesforce and Xplan) and proficiency in Microsoft Word, Excel, and PowerPoint. 

• Excellent presentation skills, with experience delivering training and creating content for both group and one-on-one settings. 

• A solid understanding of the NZ financial services industry, including compliance regulations, adviser sales practices, and best practice management. 

• The ability to translate complex processes involving product and technology into clear, understandable terms. 

• A relevant qualification (or progress toward one), such as the NZ Certificate in Financial Services Level 5.

Why choose AIA?

At AIA, we believe in empowering every one of our people to find their 'better'.  We do this by offering:

• Opportunities to grow within the business through internal mobility

• Competitive employee benefits that include insurances, an Employee Share Purchase Scheme and an extra day of leave each quarter to recharge

• Membership to AIA Vitality, our science-backed health and wellbeing programme that provides the guidance, tools, and rewards to get more out of life and start thriving. AIA Vitality partners include Airpoints™, Woolworths, MoleMap, endota, Les Mills, Samsung, Garmin and many more! (remove for fixed termers)

• A supportive and inclusive workplace

• Flexible working arrangements.

If you believe in better, apply now! Applications close 5pm on the 23rd of October and we will be reviewing after this date.

Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. AIA NZ values diversity in the workforce. We encourage candidates from diverse backgrounds, including those with a disability, additional mental health needs, chronic health conditions and/or are neurodiverse to apply for our roles. If you encounter accessibility barriers to the standard recruitment process, please phone email [email protected].

We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.

Recruitment Agencies: Our Talent team does not require any recruitment agency support.

Interested Candidates: Apply using the ‘Apply’ button. No emailed applications accepted. For general enquiries only, contact:

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.