Primary Details

Time Type: Full time

Worker Type: Employee

Newly create role
Permanent, full-time role
Auckland based, hybrid working with 2 days in the office

The opportunity

Are you passionate about driving digital transformation and creating value for customers? Join our innovative Digital Partnerships and Performance Team as we embrace new ways of working! We’re looking for an experienced Product Owner to help us shape the future, guiding our team in delivering high-impact digital products in this newly created role.

As a key member of our Agile team, you will be the voice of the customer—collaborating with partners and stakeholders to translate user needs into product features. By defining and prioritizing the product backlog, you’ll ensure we’re delivering the most valuable features efficiently, aligning the team’s work with the overall product vision and strategy.

Your new role

As a Product Owner, your responsibilities will include:

• Leading program increment planning, updating the team backlog, and contributing to the program vision, roadmap, and content.
• Providing clarity to help the team develop stories, estimate tasks, and set objectives for upcoming increments.
• Prioritizing the team backlog by balancing and representing customer and stakeholder needs.
• Acting as the voice of the customer, ensuring real-time responsiveness and acting as the bridge between Business, Technology Services, and the Agile team.
• Identifying key product features based on a strong understanding of customer needs and business value.
• Collaborating with System and Solution Architects and Engineering teams to guide decisions and sequencing of critical technical infrastructures.
• Happy to talk flexible working

More information and the full job profile can be shared with applicants during the interview process.

Please note that for the successful candidate, this process will include a phone screen with our Talent Acquisition team, 2 interviews (either face to face or online via Teams) and background checks’.

About you

You are an experienced Product Owner with the following skills and experiences:

• Experience in digital transformation.
• Preferable experience within insurance, financial services and/or customer services domain.
• Familiarity with lean, design thinking, and discovery techniques.
• The ability to manage competing stakeholder expectations and clearly articulate the value delivered by the team.
• A customer-centric mindset with a passion for innovation.

About QBE

We can never really predict what’s around the corner, but at QBE we’re asking the right questions to enable a more resilient future – helping those around us build strength and embrace change to their advantage. 

We’re an international insurer that’s building momentum towards realising our vision of becoming the most consistent and innovative risk partner.

And our people will be at the centre of our success. We’re proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities.

With more than more than 11,000 people working across 27 countries, we’re big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind.

We believe this is our moment – what if it was yours too?

Your career at QBE — let’s make it happen!

www.qbe.com/nz/about-qbe/careers

Benefits

We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:

• ‘Hybrid Working’ – a mix of working from home and in the office to enhance your work/life balance
• Our ‘Thriving at our Best’ wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice
• 18 weeks’ gender-equal flexible leave for all new parents, including paid super
• The ability to maximise retirement savings through voluntary super contributions and company matching
• Income protection, trauma insurance & Death and Total Permanent Disability insurance
• Additional leave and support through QBE’s Family Domestic Violence First Responder Network
• Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners

Rewards & Recognition

We value our employee’s experience with us and are proud to have been recognised for the following awards:

• 2021 LinkedIn Top Employer & HRD Employer of Choice
• 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards
• Gold Employer status for 4 years in a row 2019 - 2022 Australian Workplace Equality Index (AWEI) – the definitive national benchmark on LGBTQI+ workplace inclusion
• Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates
• Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads)
• Family First accredited employer since 2021

Apply now!

APPLY NOW and let’s make it happen! 

Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment.

QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with accessibility requirements and adjustments, alternative work arrangements or you would like to connect with one of our employee networks at any stage of the recruitment process, please contact us at [email protected]

Applications close: Tuesday 15 October, 2024

Application Close Date: 14/10/2024 11:59 PM

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.