Account Manager

Connecting people and communities| Driving eCommerce | Moving New Zealand

Looking for your next career opportunity? We are seeking a proactive and results-focused Account Manager to join our Account Management team. 

We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

It’s never been a more exciting time to join our team as we take the next step in our journey.

About the role - Mō te tūranga

As an Account Manager you will be responsible for maintaining and growing a portfolio of mid to large-sized customers, supporting revenue growth, and achieving profitability through up-selling opportunities.

Key responsibilities include:

• Customer Portfolio Management: Handle a portfolio of mid to large-sized customers, ensuring regular contact and relationship building.
• Sales & Revenue Growth: Identify and pursue up-selling opportunities to support revenue growth and achieve profitability targets.
• Product & Market Knowledge: Understand TGE's products and services, and conduct market research to introduce relevant offerings to customers.
• Data Management: Maintain accurate customer information in Salesforce, including contact details, sales activity, and market insights.
• Financial Oversight: Ensure accurate revenue, rates, billing details, and contractual arrangements, and conduct profitability modeling.
• Rate & Peak Planning: Manage rate reviews and plan for peak volume periods with customers.
• Team Collaboration: Work closely with management and operational staff to foster strong working relationships.

What will you bring? – Ōu Pūkenga?

We are looking for a highly engaged individual with strong relationship management skills, excellent communication and negotiation abilities, and high attention to detail.

Additionally, you will bring:

• Proven account management experience in a service-based industry (minimum 3 years).
• Prior experience in the Transport & Logistics industry is desirable.
• Experience with Salesforce or other CRM systems is desirable.

Your Benefits - Ō Painga

• A place where we put our people first with priority to promote from within.
• Join a diverse and inclusive workplace that celebrates different points of view.
• Career progression opportunities and long-term employment. 
• Be part of a multinational business with opportunities across the Trans-Tasman
• Our staff welfare trust will cover 80% of your medical bills up to $1500 per year.
• A national commitment to attaining the highest standards in HSE through best practise.
• Access to heavily discounted holiday homes across New Zealand.

How to apply - Me pēhea te tono

If you're passionate about making an impact, thrive in a fast-paced environment, and eager to be part of something transformational, we want to hear from you!

Team Global Express is an Alcohol and Drug Free Workplace.

Pre-employment checks will include an MOJ, Drug & Alcohol Testing, Medical Assessment and Reference Checking.

All applicants must hold legal entitlement to work in New Zealand.