Senior Manager - Commercial Strategy & Analytics

Mō te tūranga | About the Role

Join Westpac New Zealand as a Senior Manager - Commercial Analytics, where you'll play a pivotal role in aligning our analytics practice with the company’s strategic goals. You’ll drive key initiatives that maximize ROI, manage resources efficiently within the Customer Analytics & Insights team, and ensure the success of our financial, customer, and risk objectives. This is a unique opportunity to lead impactful change and deliver measurable commercial outcomes for the business.

• Align Analytics with Strategic Goals: Ensure the customer analytics practice supports Westpac NZ’s financial, customer, and risk objectives to drive business success.

• Governance, Planning, and Reporting: Lead governance and planning processes for the team, ensuring alignment with organisational priorities and key stakeholders.

• Delivery Operations: Oversee the daily operations of the business unit, collaborating with key stakeholders to drive efficiency and continuous improvement.

• Develop and Implement Communication Strategies: Create and execute a communication strategy, ensuring clear messaging across Westpac NZ while supporting the Chief Analytics & Insights Officer.

• Co-create and Execute Road Map and Investments: Work with leadership to develop and implement the road map, guiding strategic investments in the analytics practice.

• Resource and Relationship Management: Manage resource allocation and build strong relationships with internal teams, external stakeholders, and partners.

• Deliver Business Outcomes and Reporting: Ensure the delivery of accurate business outcomes, including reports for the Board and Executive Team to support data-driven decisions and commercial outcomes.

• Prepare Risk Assessments for Executive Review: Draft risk papers for executive review, clearly identifying key risks, mitigation strategies, and the impact on decision-making.

• Enhance Productivity and Efficiency: Drive process improvements to increase productivity and deliver operational excellence, maximizing the value delivered by the team.

 Nā tāu rourou | What will you bring?

• Experience working in strategic or consulting environment, preferably in banking, with strong commercial acumen and risk management skills.

• Proven ability to identify, track, and deliver business benefits aligned with strategic goals, driving successful change.

• Experience writing risk papers for executive review, clearly identifying risks, mitigations, and impacts on decision-making.

• Strong ability to influence stakeholders and communicate complex analytics outcomes to diverse audiences.

• Excellent communication and writing skills, with experience in developing and executing engagement strategies for stakeholders.

• Experience with financial modelling and translating financial, customer, and risk data into business alignment.

• Strong writing and presentation skills with experience developing project roadmaps from planning to execution.

• Proven track record in working in an Operational Excellence type role and have experience in driving continuous improvement, optimising processes, and implementing best practices to boost efficiency and reduce costs.

Westpac Hei Wāhi Mahi | Working at Westpac

Immersing yourself in a supportive team environment, and receive some of the best banking, and lifestyle benefits in the market along with:

• 4 weeks standard holiday + 5 additional days of wellbeing leave to support you to be your best

• Additional purchased leave options up to 4 weeks per year

• Banking benefits, insurance discounts and superannuation scheme

• Career growth – we promote internal capability; we have programmes that recognise star performers

• Generous parental leave – and top up government paid parental leave

• School holiday subsidy - help you balance work and family during school holiday

• 2 Volunteer days per year

Ko mātou tēnei | Our Organisation
At Westpac, we’re working together to build a fairer and stronger New Zealand for our people, customers, and communities. For over 160 years we’ve been driven by our purpose to Create Better Futures Together.

What makes us unique are the incredible people we’re lucky enough to have walk through our doors every day. The giant ‘W’ on our building doesn’t just stand for Westpac – it says, double you. We’re a place that values, rewards and recognises individuality. Where you can be your whole self, your true self, and your best self. We’re recognised as a place where talent is developed, where passions are fuelled and where ambitions of all shapes and sizes thrive. And it all starts with you!

Tono mai ināianei! | Apply Now!

Apply today with your CV and Cover Letter. 

The people of Aotearoa, New Zealand hail from many cultures and backgrounds. At Westpac New Zealand, we draw on this enormous talent pool to cultivate a team rich in ability and empowered to reach its full potential. Our aim is to be brave challengers, celebrating our differences and relentlessly advocating for our customers. It starts with us – we believe that when we care deeply and do our best for our people, they’ll do their best for our customers. We encourage people from all walks of life to apply, including those who are neurodiverse, have chronic health conditions or disabilities – your attitude and passion are as important to us as your experience, qualifications and capabilities. 

Mahi tahi tātou, kaha ake tātou | Together Greater

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