Imports Coordinator

Company Description

• Are you ready to take your career to the next level?
• Are you ready to unleash your potential and join an unstoppable team?

Neptune Pacific Direct Line (NPDL) is experiencing a period of significant transformation. Formed in 2020, Neptune Pacific Line acquired Pacific Direct Line, bringing together two of the South Pacific’s top shipping and logistics companies to support the full supply chain of our customers in the region. NPDL is part of The Wonderful Company headquartered in Los Angeles, CA. Its other companies include FIJI Water, Justin and Landmark Vineyards, Vintage Nurseries, Wonderful Citrus, Wonderful Pistachios, Teleflora, POM Wonderful and Suterra.

Job Description

In this role as Imports Coordinator, you will be the face of Neptune Pacific Direct Line, continuing to improve and enhance our customer experience. Reporting to the Customer Experience Manager, this position will interact with all functions of NPDL to ensure the smooth and efficient processing of import and export services.

What you will be doing:

• Develop and maintain collaborative partnerships with internal and external stakeholders
• Prepare documentation including arrival notice, delivery orders, invoices
• Reconciling manifest against Bayplan, receive and arrange correction with load port and SSC Team if needed
• Report discrepancies back to Vessel Planner to adjust prior to Bayplan being sent to Port Authorities
• Use Excel to obtain vessel and reconcile against Bayplan
• Partner with Container Control to produce an Inward Cargo Report (ICR), to be lodged with Ports, Customs and MPI
• Ensure timeliness of the Inward Cargo Report, to be lodged within 48hrs prior to vessel arrival into New Zealand, including checking and clearing any error messages
• Arrange DMV for 24hrs/72hrs DG prior to vessel arrival
• Release cargo to final consignee after confirmation of payment
• Process vessel operator line holds from port terminals
• Organise local cartage and customs clearance if required
• Handle general enquires from customers
• Conduct timely response times to internal and external stakeholders’ emails/ queries
• Other duties as required

Qualifications

Here’s what you’ll bring to the table:

• A minimum of 2 years of experience in a similar position within shipping/freight is essential
• Proficiency with CargoWise is essential
• Tertiary studies in transportation or supply chain management are highly desired
• Intermediate proficiency with Microsoft Office Suite
• Strong technical skills and the ability to adapt and learn quickly
• Ability to work under pressure and make sound decisions in a fast-paced environment

There is one permanent full-time role (minimum of 37 to 40 hours per week) available, based in Parnell, Auckland.  The salary range of $65,000 to $79,568 gross per annum (depending on experience) applies to this role.

You will be process oriented with excellent attention to detail. Your time management skills and ability to prioritise will be essential in ensuring outstanding outcomes for the business.  You will love working as part of a team and at the same time can also work autonomously to ensure we are meeting deadlines. It goes without saying you will have brilliant communication and interpersonal skills, with the ability to build rapport with internal and external customers.  Some flexibility is required as you will need to submit your paperwork 48 hours prior to a vessel’s arrival.

In return we offer a challenging and stimulating environment. You will have the right to live and work in New Zealand at the time of applying. The successful candidate may be subject to undergo a Police Check and/or Pre-Employment Drug Test.

Additional Information

Our NPDL Contribution:

• Competitive benefits package (salary and annual bonus) …and breakfast supplies
• Opportunity for development and internal mobility
• Wonderful Giving - allows you to donate company money to causes of your choice
• Wonderful Neighbour - spend a day in the community helping with various service projects
• Company focused on wellness and health – basic life and medical insurance for staff who are eligible

Ready to join the adventure? Apply now and embark on an exciting journey with PIFS! Be a warehouse superhero and make a real impact every day!

EEO is the law - click here for more information