Primary Details

Time Type: Full time

Worker Type: Employee

Permanent, full time role
Auckland CBD
Hybrid - 3 days in the office

The opportunity

• Kick-start your career – Great role for a graduate with some work experience or an administrator with good customer service
• Full-time, permanent role with a supportive team and structured training.
• Learn and grow – Ongoing development opportunities to build your skills and knowledge in the insurance industry.
• A great place to work – Auckland CBD location, close to Britomart, with hybrid working (3 days in the office, 2 days from home).
• A collaborative team – Be part of a supportive, friendly team that works together to achieve great results.
• Your voice matters – Share your ideas and feel empowered in an environment that values your input.
• Salary + Bonus + Super + Insurances + happy to chat flexible working

Your new role

In this role, you will gain valuable experience while supporting both internal and external customers. Your key responsibilities will include:

• Communicating with stakeholders to process queries efficiently and accurately.
• Handling insurance paperwork, including processing applications, issuing policies, and making policy adjustments.
• Providing business processing support, such as quote registrations, policy renewals, and documentation management.
• Assisting with credit control and monitoring pending items.
• Working collaboratively within the team to ensure smooth operations.

About you

You’re an enthusiastic and motivated individual, ready to take the next step in your career. If you’re eager to learn, have strong attention to detail, and thrive in a fast-paced environment, we’d love to hear from you!

• Basic computer skills, including Excel, and the ability to learn new systems quickly.
• Good communication skills, both written and verbal.
• A strong level of numeracy and literacy.
• Accuracy, precision, and attention to detail.
• Strong organizational and prioritization skills.

This is an excellent opportunity to gain hands-on experience, develop valuable skills, and grow your career in a dynamic industry.

About QBE

QBE is an international insurer and reinsurer, listed on the Australian Securities Exchange and headquartered in Sydney. We employ more than 11,000 people, with a local presence in 27 countries.

We are driven by our purpose of enabling a more resilient future – helping those around us build strength and embrace change to their advantage. 

We’ve been cultivating resilience since 1886, when our founders started a marine insurance company in Australia to give early pioneers a safeguard against uncertainty. Today, we’re still giving our customers confidence to explore, innovate and take measured risks, secure in the knowledge they’re covered by a strong insurer.

We work hard to build a culture that best supports our people, and not only represents our business, but the world around us. Find out more about QBE and why you should join us: https://www.qbe.com/nz/about-qbe/careers

At My Best

We offer a range of benefits to help provide holistic support for your work life, whatever your circumstance. As a QBE employee, we will offer you:

• Hybrid Working – a mix of working in the office and at home to enhance your work/life balance
• The ability to maximise retirement savings through enhanced superannuation benefits
• Flexible leave options, including the ability to purchase additional annual leave
• Access to ‘Share the Care’ – 12 weeks’ gender-equal paid flexible leave for all new parents, including paid superannuation
• Access to ‘REACH My Best’ - free holistic wellbeing coaching, nutritional, financial and legal advice, and confidential counselling
• Our ‘At My Best’ wellbeing program, including a free 12-month subscription to meditation app Headspace
• Access to Family and Domestic Violence leave and support through QBE’s Family Domestic Violence First Responder Network

• Discounts on insurance products and a range of lifestyle goods and services.
• Life and total disability insurance

Apply now

If you want to help build a more resilient future, for our customers and the community, we encourage you to APPLY NOW! 

Applications close –6th April 2025.

Skills:

Administration Management, Business Support, Collaboration Tools, Communication, Critical Thinking, Customer Value Management, Decision Making, Detail-Oriented, Financial Products, High Accuracy, Intentional collaboration, Managing performance, Performance Management (PM), Prioritization, Risk Management

Application Close Date: 05/04/2025 11:59 PM

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.