Food & Beverage Attendant

Company Description

Belong in a place where you can be yourself and love what you do. Join our hotel community and you can surpass your own expectations as well as those of our guests. We will encourage you explore innovative ways to enhance every guest experience, as you continue to master your craft. 

Job Description

This is an opportunity to showcase your warmth, enthusiasm and commitment to service excellence to visitors in Queenstown, while enjoying one of the best views in town!

• Provide efficient, friendly and professional service to all guests.
• Take initiative to ensure that interactions with our customers are positive and productive.
• Perform the tasks of order taking and maximise sales opportunities through knowledge of products. Ensure accuracy by repeating order(s) to the guests.
• Be familiar & confident with our Food & Beverage offering.
• Provide quality barista service and occasional support behind our bar
• Plan, prepare, and hand over effectively to next shift
• Replenish all consumables at the end of your shift
• Provide manager with feedback from customers and from staff
• Ensure that dockets are written clearly and correctly so the cashier and kitchen can fulfil their duties effectively.
• Deliver orders promptly to the kitchen production area.
• Check ordered meals on collection from kitchen and deliver to guests promptly to maintain temperature and appearance, ensure items are announced.
• Keep tables and service areas clean and tidy as per procedure manual.
• Maintain hygienic food service techniques during service.
• Take responsibility for your designated section and station.
• When working in Room Service promptly answer telephone and maximise sales opportunities through knowledge of product.
• Ensure room service trays and trolleys are set-up correctly and collected promptly when guest(s) have finished.
• Occasional duties supporting Hotel departments, as demand requires

Qualifications

You will harness your luxury attitude, with humble excellence, a distinguished presence, and elevated emotional intelligence. Your pride and passion will be complemented by:

• Previous experience in high end Food & Beverage service
• Strong communication skills
• Positive and can-do attitude, with a flair for sales
• Willingness to learn and develop
• Knowledge of wines, spirits & cocktails would be highly advantageous
• Ability to work weekends and public holidays
• Morning, day and evening shifts as required

Additional Information

Bring passion and dedication to excellence, and we will recognise your contribution with a variety of benefits, rewards and development opportunities.

Our commitment to Diversity & Inclusion:

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.

30 hours work guaranteed

Hourly rate $27.78 - $28.53