Porter

About The Role

We have an exciting opportunity for a Porter to become a part of our vibrant and friendly Hotel team!

We are looking for enthusiastic applicants who know how to impress our guests, ensuring a warm, friendly and efficient welcome at every interaction with a hotel guest or visitor. Team players who will provide the highest levels of customer service while ensuring professionalism and efficiencies every time a guest enters the hotel.

This part-time permanent role at Sudima Christchurch City requires a minimum of 10 hours per week with an hourly rate of $25. A full driver's license is necessary.

Responsibilities | Ngā haepapa

• Providing a warm and welcoming environment within our hotel where everyone feels at home.
• Assisting with valet parking and luggage.
• Supporting the Duty Manager with guest requests/tasks
• Resolve any guest issues promptly and successfully ensuring follow-up and excellent communication at all times
• Hotel security floor checks
• Providing local information on Christchurch and the surrounding area
• Help guests with booking activities, restaurants, and travel options
• Maintaining a clean and tidy environment in all common areas, both inside and outside the hotel
• Fix minor technical issues, like changing bulbs, remote control batteries
• Comply with health and safety regulations and follow emergency evacuation procedures

Requirements

About you | Ko koe tenei

• Availability to work weekends, public holidays, and overnight shifts.
• Confident, motivated, and dedicated to providing excellent guest service.
• Professional appearance and strong work ethic.
• Exceptional attention to detail.
• Flexible, adaptable, and a team-oriented mindset.
• Ability to prioritize tasks and work efficiently under pressure.
• A valid New Zealand driver's license is required; manual driving skills are a plus.
• Eligible to work in New Zealand.

Benefits

We are all valued | He kura te tangata

• Discounts at our hotels, restaurants and spas across our network
• Staff, family and friends rates at our hotels
• Meals on duty and uniform provided
• Excellent reward & recognition events
• Service and anniversary gifts and benefits
• Wellbeing programme including Health insurance discounts

Hind Management builds, operates and manages high-performing award winning hotel, restaurant and spa businesses. Industry leaders in social and environmental responsibility, our brand portfolio is one of the most accessible in Australasia, this comes from Hind Management's belief in empathy, understanding, and accommodating differences.

We believe that 'we are all valued' He Kura te Tangata, and we welcome all, Nau mai, haere mai, tauti mai!

We’re always looking for positive people, working for us means getting unlimited opportunities to develop your career & be part of a community and company culture that’s really passionate about putting people first. It means having the flexibility and opportunity to work how you work best and with lots of different people all working with one goal in mind.

Hind Management is committed to accessibility, should you require assistance or support and are unable to apply online due to an access need, contact our office (09) 9051719 or email our Talent Acquisition Team at [email protected]. We will aim to respond within 48 hours Monday to Friday 9am - 5pm.

We encourage people from diverse backgrounds to apply. We are proud to promote diversity and inclusion within our workplace and ensure an equitable selection process for all. We offer a fully inclusive accessible hiring process, let us know how we can support you to present your best self.

E manawanui ana tātou | We care

Ka mahi tahi tātou | We work together

Ka whai tātou i te tika | We do the right thing