Senior Sales Specialist (Loyalty Partners)

Job Description

Kia ora!

After recently being voted as New Zealand's most attractive employer, Air New Zealand is continually capturing the world's attention for its great culture, outstanding customer service and innovations that are truly cutting edge. Grow your passion & reach your full potential, with the support of our whānau! 

The Sales chapter are recruiting for a Senior Sales Specialist (Loyalty) to join the team based in Auckland. The Senior Sales Specialist is responsible for expanding loyalty-based revenue within the Financial Partner segment and acts as the primary strategic link between the company and our major Airpoints financial partnerships. In this role, you will oversee multiple portfolios, apply strong forecasting and P&L management skills, and identify areas of opportunity for growth for our leading loyalty programme. You will communicate these growth strategies to partners and guide their successful implementation. This position requires a blend of relationship management, sales strategy, contract oversight, and marketing expertise.

Role responsibilities: 

• Increased Loyalty-Driven Revenue: Achieve and exceed revenue targets by identifying and executing growth opportunities within financial partner portfolios
• Accurate Forecasting & P&L Management: Deliver precise revenue and profit forecasts, and maintain oversight of financial performance to ensure profitability
• Growth Strategies & Implementation Plans: Develop clear, data-informed strategies for partner growth and translate them into actionable implementation roadmaps
• Enhanced Partner Relationships: Cultivate and maintain strong, trust-based relationships with major Airpoints financial partners
• Effective Contract & Portfolio Oversight: Ensure contract terms are met, regularly reviewed, and updated for clarity and compliance across multiple partner portfolios
• Integrated Marketing Initiatives: Collaborate on marketing strategies that support loyalty programs, from campaign development through to execution and performance measurement.
• Cross-Functional Collaboration: Align internal teams (e.g., finance, legal, marketing) to deliver cohesive loyalty solutions and maintain operational excellence
• Measurable Program & Portfolio Growth: Track and report on key performance indicators (KPIs) such as enrolments, engagement, and partner-driven revenue to demonstrate portfolio progress and growth.

Our ideal candidate: 

• Demonstrated success in driving commercial revenue
• Previous experience working with or in the financial services sector, with knowledge of relevant regulations and industry dynamics
• Solid experience in creating accurate sales forecasts, managing budgets, and overseeing P&L to achieve profitability targets
• Comfort with reviewing and maintaining contracts, ensuring compliance, clarity of deliverables, and mutual benefit for partners
• Ability to collaborate effectively with internal teams (e.g., finance, legal, product, marketing) to deliver seamless loyalty solutions
• 5+ years in roles encompassing sales, account/partnership management, or loyalty program leadership, with a portion of that in the financial industry or a similarly regulated environment.

Ready to soar? Apply now and join the Air New Zealand whānau today! 

Please note this job closes on 23/03/2025 - 00:01am. While we will deliver an outcome to every applicant, due to the large number of applications we will only organise conversations with shortlisted candidates.

Additional Information

At Air New Zealand, we are proudly committed to diversity, equity and inclusion and believe in creating a truly inclusive workplace where everyone can be themselves and thrive. Our people are our greatest asset – because while everything else we do in our operation can be replicated by our competitors, it is our people that truly set us apart. We are firm believers in celebrating the differences and diversity of thought our people bring to their roles. We encourage candidates from diverse backgrounds, including those with a disability, additional health and mental health needs, and/or are neurodiverse to apply for our roles.

If you have encountered any accessibility barriers and require further information or reasonable accommodations to our recruitment process, please reach out to the recruiter listed on this job advert so they are able to support you to freely participate equitably in our recruitment and selection process.

Whāia te pae tawhiti kia tata. Ko te pae tata whakamaua, kia tina.

"Seek to bring distant horizons closer. Once near, seize them and make them your reality."