Food and Beverage Attendant and Porter

About The Role - Te mahi

Are you a people person with a passion for creating memorable guest experiences? As a Food and Beverage Attendant and a Hotel Porter, you'll be the friendly face that welcomes our guests, assisting with luggage, providing local knowledge, and ensuring their stay is seamless from arrival to departure. You'll be a key part of our warm and supportive team, helping to create a welcoming and comfortable environment for all.

Breakfast, lunch and dinner shifts are available, weekend availability is required.

This is a permanent part-time role based at Sudima Lake Rotorua. It is a guaranteed minimum of 20 hours paid between $25 - $27 per hour.

Requirements

About you | Ko koe tēnei

We’re looking for friendly and enthusiastic team players who are passionate about hospitality and creating great guest experiences. Whether you're assisting guests with their luggage or serving delicious food and drinks, you’ll bring a positive attitude and a willingness to go the extra mile.

• A warm and welcoming personality with great customer service skills
• A team player with a positive, can-do attitude
• Comfortable working in a fast-paced environment and staying calm under pressure
• Good communication and multitasking skills
• Physically fit and able to assist with lifting and moving items when needed
• Flexibility to work various shifts, including weekends and public holidays
• Previous hospitality experience is a bonus, but not essential – we’ll provide training!
• A full driver’s licence, barista skills, or LCQ/Duty Manager certification are all great extras but not a must

Benefits

He kura te tangata - We are all valued

As an employer of choice, we offer great employee benefits like life insurance, outstanding health and wellbeing programmes and discounts on hotels, restaurants, bars and spas across our network - not just for you, but in some cases your friends and family too!

• Free Life Insurance, Digital Will & Best Doctors teleservice after 3 months of employment
• Wellbeing programme including Health insurance discounts
• Excellent reward & recognition events
• Long service and anniversary gifts and benefits
• Staff, family and friends rates within our network of hotels
• Paid training and individual Employee Development Plans
• Training towards NZQA qualifications and our very own online digital learning platform

Who We Are - Ko Wai Mātou

Hind Management builds, operates and manages high performing award-winning hotel, restaurant, bar and spa businesses. As industry leaders in social and environmental responsibility, we run a sustainable business model that takes the well-being of our people and planet seriously.

At Hind Management we believe 'We Are all Valued - He Kura te Tangata', our success is a direct reflection of our people and our company culture. We live and breathe Manaakitanga, hospitality is at the heart of all that we do. Our brand portfolio is one of the most accessible in New Zealand, which comes from our belief in empathy, understanding and accommodating differences.

Hind Management has recently been awarded HRD's Five Star Employer of Choice Award for 2022. Our people love coming to work every day and we think you will too! We’re looking for positive people, working with us means getting unlimited opportunities to develop yourself and your career, being part of a community and company culture that’s passionate about putting people first. And it means having the flexibility and opportunity to work how you work best, with lots of different people all working with one goal in mind.

Hind Management is committed to accessibility, should you require assistance or support and are unable to apply online due to an access need, contact our office (+64) 99051727 or email our Talent Acquisition Team at [email protected]. We will aim to respond within 48 hours Monday to Friday 9am - 5pm.

We encourage people from diverse backgrounds to apply. We are proud to promote diversity and inclusion within our workplace and ensure an equitable selection process for all. We offer a fully inclusive accessible hiring process, let us know how we can support you to present your best self.

E manawanui ana tātou - We care

Ka mahi tahi tātou - We work together

Ka whai tātou i te tika - We do the right thing

He kura te tangata - We are all valued