Events Operations Support Officer

Company Description

Ko wai mātou - About us:

Hato Hone St John has been serving New Zealanders and working to save lives since 1885. As well as providing Ambulance Services, our programmes and team of over 11,000 staff and volunteers are helping to build strong, resilient communities across the motu; supporting everyone in Aotearoa to live healthier, happier and longer lives.

Job Description

He aha te tūranga - About the role: 

• 4 month Fixed Term Full time role based in Palmerston North.
  • New Plymouth / Hawkes bay also considered
• Support events across the Central region 
• A great mix of patient care, workforce engagement, and business development

The Event Operations Support Officer (EOSO) role is to support and enable the effective delivery of Event Health Services within the relevant Region. The EOSO attends events in the capacity of an event medic, setting the standard for exceptional customer service and operational delivery (for low season this is approximately 80% of the role, for high season the requirement will align with other operational requirements such as pre-event planning and resourcing).

The role includes responsibility for resourcing events within the district, supporting the development and delivery of operational plans for major events, attending local stakeholder meetings, and proactively growing the capacity and capability of the volunteer and casual Event Medic workforce.

The EOSO plays a key role in helping us develop and deliver our District level business strategy. You will have the support of a fantastic team, with a direct reporting line to the Operations Manager – Event Health Services in the region, have a close working relationship with other EOSOs in the local areas and liaising with the local OSM & ASM.

Qualifications

 Ko wai koe - About you:

To be successful in this role, you will have:

• Experience with the coordination of staff and volunteers
• Excellent customer service skills
• Planning and coordination skills
• Ability to build strong and effective customer relationships
• EMT ATP desirable, First responder will be considered for the right person

This position will cover hours between Monday to Sunday as needed for the role, with a requirement to be available over a larger proportion of weekends due to the nature of the events industry.

Additional Information

Me pēhea te tuku tono - How to apply

Click “I’m interested” before applications close on Tuesday 25th March 2025

For further information please contact Nik Canoville, Recruitment Advisor either via email [email protected] or via phone call on 027 212 9994, for a confidential discussion.

At Hato Hone St John, we embrace diversity, welcoming everyone to bring their authentic selves to work. We value unique perspectives, fostering inclusivity to better serve our communities, and we’re committed to creating a workplace where everyone belongs.

E pōhiritia nei e mātou, te whānau o Hato Hone St John, ngā rerekētanga o ia tāngata ki te haramai.  E āwhinatia e mātou I ngā whakaaro rerekē, kia mahi pai I roto I ngā hāpori katoa.  Ko tā mātou nei haepapa, kia hanga tētahi āhuru mōwai mā tatou, kia mahi haumaru ai.

If you need accommodations for accessibility, please reach out to the recruiter listed for equitable participation in our recruitment process.

Research shows that women and people from under-represented groups are less likely to apply for roles when their experience doesn’t match the job description perfectly. If you’re excited and think you have what it takes, we want to hear from you! Even if your experience doesn’t align 100%. Please apply or contact the recruitment advisor listed on the advertisement for a kōrero.