People Experience Systems Specialist

What you'll do...

• HR Systems Management:
• Administer and maintain our ATS ensuring data integrity, accuracy, and compliance with relevant regulations.
• Serve as the primary point of contact for Talent/ Recruitment systems-related inquiries and troubleshooting (e.g. Sterling, LinkedIn, Glassdoor, Lever).
• Manage relationships with HR system vendors, including contract negotiation, renewals, issue resolution, and performance monitoring.
• Collaborate with Enterprise Technology, Talent Experience and other stakeholders to implement system upgrades, enhancements, and integrations.
• Develop and maintain comprehensive documentation for Talent Systems processes and procedures.


• Data Analytics and Reporting:
• Design and generate insightful reports and dashboards to track key Talent metrics, identify trends, & inform decision-making.
• Conduct ad-hoc data analysis to support specific PX initiatives and projects.
• Collaborate with PX team members to translate data insights into actionable recommendations.
• Utilize your expertise in data analysis tools and techniques (e.g. R, SPSS) to extract meaningful insights from our Talent Systems.


• Process Improvement:
• Continuously evaluate HR systems and processes to identify opportunities for optimization and automation.
• Lead or participate in projects to streamline HR operations and improve efficiency.
• Stay abreast of the latest trends and best practices in HR technology and data analytics.


• Training and Support:Provide training and support to PX and TX team members and other system users on effectively utilizing HR systems.
• Develop and deliver training materials, user guides, and other resources

Critical competencies...

• Proficiency in HRIS platforms/ HR systems (e.g., Workday, SAP SuccessFactors, Lever, Sterling, Qualtrics).
• Proficiency in data analysis tools (e.g., Excel, Power BI, Tableau, SQL) and reporting software.
• Excellent communication, interpersonal, problem-solving skills.
• Project management skills.
• Strong attention to detail and a passion for data-driven decision-making.

Experience...

• Education: Bachelor's degree in Human Resources, Business Administration, Information Technology, or a related field.
• Experience: 5+ years of hands-on experience in HR systems administration, data analysis, and reporting.