Operations and NCS Engineer

Job Description

As Nokia's growth engine, we create value for communication service providers and enterprise customers by leading the transition to cloud-native software and as-a-service delivery models. Our inclusive team of dreamers, doers and disruptors push the limits from impossible to possible.

This is a Managed Services role within Nokia's Hamilton team, provides advanced technical support to the Nokia Container Solution. This technical support and engineering role seats within an innovative team who are passionate about network performance and service delivery, assisting the Network Operation Centre, optimizing procedures and enhancing support tools, as well as contributing to the development of new tools and frameworks.

Responsibilities for internal and external candidates 

• Local SME for the NCS project, providing L2 support 8 x 5 to local customer for 4 (2xNPE and 2XProd) clusters.
• On Call advance technical for complex support fault management for NCS.
• Problem management for NCS.
• Work closely with Automation specialist and OSS Engineer on tools development.
• Process automation scripting.
• Support to the local physical and logical infrastructure.

Job Description

As Nokia's growth engine, we create value for communication service providers and enterprise customers by leading the transition to cloud-native software and as-a-service delivery models. Our inclusive team of dreamers, doers and disruptors push the limits from impossible to possible.

This is a Managed Services role within Nokia's Hamilton team, provides advanced technical support to the Nokia Container Solution. This technical support and engineering role seats within an innovative team who are passionate about network performance and service delivery, assisting the Network Operation Centre, optimizing procedures and enhancing support tools, as well as contributing to the development of new tools and frameworks.

Responsibilities for internal and external candidates 

• Local SME for the NCS project, providing L2 support 8 x 5 to local customer for 4 (2xNPE and 2XProd) clusters.
• On Call advance technical for complex support fault management for NCS.
• Problem management for NCS.
• Work closely with Automation specialist and OSS Engineer on tools development.
• Process automation scripting.
• Support to the local physical and logical infrastructure.

Key Skills/Qualifications

• Bachelor's degree in engineering, telecommunications, software development.
• Knowledge/Experience on containerisation and tools used for its support.
• Experience on Node.Js, REST API, Javascript UX/UI design, MS-SQL or similar database experience. 
• New Zealand citizenship, residency, or work visa, and familiarity with New Zealand telecommunications industry, networks and providers; this is a New Zealand based role.
• Presentation skill, particularly developed for technical audiences.
• Previous tool's software development preferred.
  
   

Come create the technology that helps the world act together

Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.
We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work

What we offer
 
Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

Nokia is committed to inclusion and is an equal opportunity employer

Nokia has received the following recognitions for its commitment to inclusion & equality:

• One of the World’s Most Ethical Companies by Ethisphere
• Gender-Equality Index by Bloomberg
• Workplace Pride Global Benchmark

At Nokia, we act inclusively and respect the uniqueness of people. Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.
We are committed to a culture of inclusion built upon our core value of respect.

Join us and be part of a company where you will feel included and empowered to succeed.