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Business Analyst

Auckland
Full Time
about 2 months ago

October 09, 2024

Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive. 
At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.
Our Inventory team at Xero is dedicated to building tools that empower small businesses to manage their stock efficiently and accurately. We focus on delivering inventory solutions that cater to a wide range of needs, from basic stock tracking to advanced integrations. Our goal is to streamline the inventory process, making it easier for goods-based businesses to monitor, optimise, and grow their inventory management and operations, all while saving them time and simplifying their daily workflows.
This role requires a person who is a great team player, comfortable working across teams. You will have an eye for detail, but can understand and articulate the bigger picture. You will be flexible, highly adaptable to change, proactive and a great communicator.

What you’ll do

  • You’ll bring your natural curiosity, detailed approach and customer-oriented thinking to all you do.
  • Proactively delivering customer insights to inform product decisions.
  • Working with stakeholders to understand objectives, value and success measures for new features and enhancements.
  • Communicate effectively with a range of stakeholders including engineering, product, design, delivery, CX, business team representatives, subject matter experts and external customers.
  • Develop positive and constructive relationships with your wider cross-functional team; including Engineers, Designers, Delivery Coaches, Architecture, Data, Product.
  • Collaborate with and support the development team in the understanding of user personas, creation of user stories, user journeys, story mapping, and acceptance criteria.
  • Collaborate and support the development team to discover potential solutions to agreed customer and business problems.
  • Contribute to functional and nonfunctional requirement understanding and definition.
  • Support the team to develop, deliver and measure the success of experiments, hypotheses of achievable learnings and measurable value sooner.
Why XeroOffering very generous paid leave to use however you’d like (plus statutory holidays!), dedicated paid leave to care for your physical and mental wellbeing as well as an Employee Assistance Program to access mental health care for you and your family, free medical insurance, wellbeing and sports programmes, employee resource groups, 26 weeks of paid parental leave for primary caregivers, an Employee Share Plan, beautiful offices, flexible working, career development, and many other benefits that reflect our human value, you’ll do the best work of your life at Xero.
Our collaborative and inclusive culture is one we’re immensely proud of. We know that a diverse workforce is a strength that enables businesses, including ours, to better understand and serve customers, attract top talent and innovate successfully.  At Xero we embrace diversity and inclusion and value a #challenge mindset.
Research has shown that women and underrepresented groups are less likely to apply to jobs unless they meet every single competency or experience . If you are excited about this role, but your past experience doesn't align perfectly, we encourage you to apply anyway. You could be just the right person for this role and Xero. If you have any support or access requirements, we encourage you to advise us at time of application and throughout the interview process.
Xero is an NZ Immigration Accredited Employer and Rainbow Tick certified too.