Retail Sales Assistant, Auckland (Full-time)

• Permanent Position/ Full-time (40 hours) 
• Monday - Friday role
• Located in Parnell, Auckland
• Training provided
   

Are you interested in making a difference to people’s lives?

Do you want to use your customer service and sales skills for something good?

At EdenSleep we want people to “Awaken their best” by offering solutions to help people get the best night’s sleep possible. 
 

If this interests you then keep reading, as this is not a “normal” retail or customer service role.

About EdenSleep:

EdenSleep is our New Zealand branch of ResMed with sleep clinics across the country. 
We changes lives with award-winning medical devices and cutting-edge cloud-based software applications that better diagnose, treat and manage sleep conditions such as sleep apnea, chronic obstructive pulmonary disease (COPD) and other chronic diseases. ResMed is a global leader in connected care, with millions of patients remotely monitored every day. Our global team is committed to creating the world's best tech-driven medical device company – improving quality of life, reducing the impact of chronic disease, and saving healthcare costs globally.
To learn more, visit Edensleep.co.nz, ResMed.com and follow @ResMed
 

Let's talk about responsibilities:

As a Sleep Coach for EdenSleep, you focus on helping people to achieve outcomes with their sleep health. Working within a sleep clinic and reporting directly into the Team Leader you will be a natural communicator with a pride and personal interest in what you do. This is a unique and exciting role with diverse responsibilities:

• Provide advice and support to people who want to improve their sleep quality
• Facilitate sleep tests and work closely with sleep physicians
• Educate people on their sleep health
• Find solutions that are tailored to the customer and assist people with their therapy and facilitate the sales of our medical devices
   

Let's talk about the team:

Our team is small, and our industry is forever evolving, so we’re not a fan of “not my role” type of behaviour – we’re a team, we help each other, and our customers are at the heart of what we do.
 

To succeed in this role, you will have the following:

• Previous experience in a busy retail or customer service role
• Provide a caring and outstanding reception duties to our customers
• Ability to maintain compassion and remain calm under pressure.
• A strong customer service that is always looking for the best outcome for the individual.
• Strong and adaptable communication skills are a must.
• An active listener with the ability to find solutions to customer concerns and issues.
• Any previous experience in healthcare or pharmacy are highly considered.

To get us really excited, you will be driven to learn new skills and keen to secure a role, which offers exposure to an exciting industry that can offer an exciting new career.

What's in it for you:

• Training is provided - we look for a great attitude and someone eager to learn
• Job satisfaction - you will come to work each day knowing you are making a difference
• Rewards - monthly sales bonuses to celebrate the success of the NZ team
• Benefits - as part of a global company we provide benefits such as an employee assistance counselling line to support our teams mental fitness
   

Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.