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Accounts Receivable Administrator
Auckland
Full Time
about 2 months ago
October 08, 2024
Make an Impact! Join us as an Accounts Receivable Administrator in our Finance team
Hono mai kia eke ki te taumata teitei ka taea We have strong shared values and the power of purpose to make a real difference.
About the Team
The Deloitte national finance team are strongly committed to best practice and excellence. They pride themselves on their ability to provide a service that ensures the business has the information it needs to deliver on our client’s expectations and achieve our purpose to make an impact that matters. The team are always looking for ways to improve their service and build stronger relationships with their clients which are the Deloitte Partners – the leaders of our firm.
What will your typical day look like?
In this role, you will ensure that client accounts are maintained in a timely and accurate manner. You will work closely with the Accounts Receivable Manager and Senior Manager in Finance Operations to ensure the smooth running of the receivables function, producing internal and external reports, and assisting with the collection of debt. Your key tasks will include: · Ownership of collections: Full follow-up process for allocated partners and liaising with the Accounts Receivable team as appropriate. · Maintain collections and relationships: Meet with client partners monthly to build relationships and add value to the service provided. · Accurate client accounts: Regular review and maintenance of client information, ensuring all debtor notes are updated. · Customer service levels: Respond and follow up on all client (internal & external) requests promptly. · Perform other assigned tasks: Process Xero fees, manage bad debt journals, upload invoices, process refunds, and coordinate with the debt collection company.
Enough about us, let’s talk about you
· Experience in Accounts Receivable within a professional services environment preferable. · Credit control experience and initiative to deal with clients and partners. · Precise, accurate, and strong attention to detail. · Ability to meet deadlines and maintain performance during pressure periods such as month-end. · Proactive approach to issue resolution, a can-do attitude, and full ownership of the process. · Excellent team player with flexibility to share ideas and information. · Highly professional with effective communication skills. · Commitment to best practice and excellence. · Ability to multi-task, prioritize, and support others to meet deadlines. · Takes ownership and responsibility for areas, systems, and processes within remit.
So, who is Deloitte Aotearoa?
We are driven to create an impact that matters at every opportunity. Supported by a strong leadership team and member firms from over 150 countries across the globe, Deloitte Aotearoa is in the business of solving complex problems. Over our 175-year history, we have built a reputation for impactful delivery across audit and assurance, consulting, financial advisory, risk advisory, tax, and technology services. Deloitte Aotearoa recognises the uniqueness of our country identified in our founding document, Te Tiriti o Waitangi. We uphold our responsibility(s) to the founding document and acknowledge Māori as the Tangata Whenua/Indigenous people.
Our workplace and culture
We are driven by our desire to create positive outcomes for our clients, communities, and people. Our purpose is to make an impact that matters. Everything we do is with intent - the intent to make a meaningful difference. Our shared values are at the heart of everything we do. Living these values, including ‘taking care of each other’ and ‘fostering inclusion’, is essential to ensuring everyone feels included at work and able to reach their full potential. For us to succeed and thrive as an organisation, we understand the importance of creating a culture where diverse perspectives matter and where everyone is given an equal opportunity to grow and develop.
Deloitte rewards
We hold a simple belief – that our people’s hard work should be recognized and rewarded beyond their remuneration. We have reimagined what ‘work’ looks like and how we can empower all our people to create a work experience that is distinct to their needs. Founded on concepts of trust, balance, wellbeing, and the importance of personal connection, this is the Deloitte experience. We offer: · Flexible work arrangements · Subsidized professional qualifications and paid professional memberships · Subsidized health insurance · Income protection insurance · 22 days annual leave · Social events, social sports teams, and monthly firm drinks · A focus on wellness and well-being · Community-focused volunteer days · A focus on the environment and sustainability · Plus much more
Does this sound exactly like the sort of role and organization for you? Then apply now! We’d love to hear from you.
Mauri ora ki a koe/The essence of life to you
Ngā Mihi The Deloitte Talent Acquisition Team
Tōia mai te waka! - Haul the canoe! Ki te urunga te waka! - To the entrance place! Ki te moenga te waka! - To the resting place! Ki te takotoranga i takoto ai te waka! - To the place where it will lie!
Hono mai kia eke ki te taumata teitei ka taea We have strong shared values and the power of purpose to make a real difference.
About the Team
The Deloitte national finance team are strongly committed to best practice and excellence. They pride themselves on their ability to provide a service that ensures the business has the information it needs to deliver on our client’s expectations and achieve our purpose to make an impact that matters. The team are always looking for ways to improve their service and build stronger relationships with their clients which are the Deloitte Partners – the leaders of our firm.
What will your typical day look like?
In this role, you will ensure that client accounts are maintained in a timely and accurate manner. You will work closely with the Accounts Receivable Manager and Senior Manager in Finance Operations to ensure the smooth running of the receivables function, producing internal and external reports, and assisting with the collection of debt. Your key tasks will include: · Ownership of collections: Full follow-up process for allocated partners and liaising with the Accounts Receivable team as appropriate. · Maintain collections and relationships: Meet with client partners monthly to build relationships and add value to the service provided. · Accurate client accounts: Regular review and maintenance of client information, ensuring all debtor notes are updated. · Customer service levels: Respond and follow up on all client (internal & external) requests promptly. · Perform other assigned tasks: Process Xero fees, manage bad debt journals, upload invoices, process refunds, and coordinate with the debt collection company.
Enough about us, let’s talk about you
· Experience in Accounts Receivable within a professional services environment preferable. · Credit control experience and initiative to deal with clients and partners. · Precise, accurate, and strong attention to detail. · Ability to meet deadlines and maintain performance during pressure periods such as month-end. · Proactive approach to issue resolution, a can-do attitude, and full ownership of the process. · Excellent team player with flexibility to share ideas and information. · Highly professional with effective communication skills. · Commitment to best practice and excellence. · Ability to multi-task, prioritize, and support others to meet deadlines. · Takes ownership and responsibility for areas, systems, and processes within remit.
So, who is Deloitte Aotearoa?
We are driven to create an impact that matters at every opportunity. Supported by a strong leadership team and member firms from over 150 countries across the globe, Deloitte Aotearoa is in the business of solving complex problems. Over our 175-year history, we have built a reputation for impactful delivery across audit and assurance, consulting, financial advisory, risk advisory, tax, and technology services. Deloitte Aotearoa recognises the uniqueness of our country identified in our founding document, Te Tiriti o Waitangi. We uphold our responsibility(s) to the founding document and acknowledge Māori as the Tangata Whenua/Indigenous people.
Our workplace and culture
We are driven by our desire to create positive outcomes for our clients, communities, and people. Our purpose is to make an impact that matters. Everything we do is with intent - the intent to make a meaningful difference. Our shared values are at the heart of everything we do. Living these values, including ‘taking care of each other’ and ‘fostering inclusion’, is essential to ensuring everyone feels included at work and able to reach their full potential. For us to succeed and thrive as an organisation, we understand the importance of creating a culture where diverse perspectives matter and where everyone is given an equal opportunity to grow and develop.
Deloitte rewards
We hold a simple belief – that our people’s hard work should be recognized and rewarded beyond their remuneration. We have reimagined what ‘work’ looks like and how we can empower all our people to create a work experience that is distinct to their needs. Founded on concepts of trust, balance, wellbeing, and the importance of personal connection, this is the Deloitte experience. We offer: · Flexible work arrangements · Subsidized professional qualifications and paid professional memberships · Subsidized health insurance · Income protection insurance · 22 days annual leave · Social events, social sports teams, and monthly firm drinks · A focus on wellness and well-being · Community-focused volunteer days · A focus on the environment and sustainability · Plus much more
Does this sound exactly like the sort of role and organization for you? Then apply now! We’d love to hear from you.
Mauri ora ki a koe/The essence of life to you
Ngā Mihi The Deloitte Talent Acquisition Team
Tōia mai te waka! - Haul the canoe! Ki te urunga te waka! - To the entrance place! Ki te moenga te waka! - To the resting place! Ki te takotoranga i takoto ai te waka! - To the place where it will lie!